Senior IT Partner: Services & Stakeholder Engagement
Department Of Parliamentary Services
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Job summary
The Parliament of New South Wales is seeking a Senior IT Business Partner in Information Technology to align ICT services with client needs across Members and offices, promoting user-centric technology and enhancing value from IT investments.
Based in Sydney, this Clerk Grade 9/10 role delivers training, outreach, and business analysis to identify customer experience trends, while applying ITIL practices and Microsoft 365 expertise to a decentralised environment.
Qualifications
- Sound background in stakeholder engagement and customer relations management.
- Experience in digital service delivery in a complex and decentralised environment.
- Demonstrated technical knowledge across workplace technologies, digital platforms (e.g. Microsoft 365) and ITIL service delivery principles.
Responsibilities
- Deliver training and outreach programs and provide business analysis and strategic insights into customer experience trends.
Skills
Tools
Job description
The Parliament of New South Wales is seeking a Senior IT Business Partner in Information Technology to align ICT services with client needs across Members and offices, promoting user-centric technology and enhancing value from IT investments.
Based in Sydney, this Clerk Grade 9/10 role delivers training, outreach, and business analysis to identify customer experience trends, while applying ITIL practices and Microsoft 365 expertise to a decentralised environment.
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