Senior IT Infrastructure & Helpdesk Lead
Prouds Jewellers Pty. Ltd.
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Job summary
Prouds Jewellers Pty. Ltd. in Sydney, NSW, is seeking a Senior Helpdesk & IT Infrastructure Analyst to lead second-level support and maintain IT infrastructure across stores, state offices and the head office.
You will collaborate with the NZ Infrastructure team on improvement initiatives. Responsibilities include incident resolution, server room management, vendor liaison, disaster recovery planning and documentation.
Responsibilities
- Incident resolution and second-level support.
- Server room management.
- Vendor liaison.
- Disaster recovery planning.
- Documentation.
Job description
Prouds Jewellers Pty. Ltd. in Sydney, NSW, is seeking a Senior Helpdesk & IT Infrastructure Analyst to lead second-level support and maintain IT infrastructure across stores, state offices and the head office.
You will collaborate with the NZ Infrastructure team on improvement initiatives. Responsibilities include incident resolution, server room management, vendor liaison, disaster recovery planning and documentation.
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