Senior IT Engineer (TS/SCI w/ Polygraph) - Windows & Linux

General Dynamics Information Technology, Inc.; Alice Springs; On-site; AUD 90,000 - 140,000; Full time

Job summary

General Dynamics Information Technology, Inc. is seeking an IT Engineer with Microsoft Enterprise Systems Administrator experience to support a Federal Intelligence Agency contract. The role provides Tier 2 support across Windows and Linux in a hybrid environment spanning multiple security enclaves.

Requirements include Active TS/SCI with Polygraph, Security+ CE or IAT Level II, 4+ years in IT, and expertise in AD, DNS/DHCP/LDAP, Windows Server 2012/2016, Linux, and ITIL processes.

Qualifications

• Active Directory Administration
• DNS, DHCP, DFS, LDAP
• Windows 10, Server 2012, Server 2016
• Application Troubleshooting: Outlook, Excel, Word, JAVA, IE
• Linux Operating System
• Familiarity with ticketing: ServiceNow, NETS
• ITIL v3 or higher

Responsibilities

• System Administrative duties for Windows and Linux workstations
• Troubleshooting application functionality, crash and performance
• Investigate user performance and coordinate with external teams
• Assist customers with Tier 2 incident resolution for Windows and Linux apps
• Provide remote end user desktop support
• Identify, analyze, and resolve system incidents; respond to escalations
• Communicate effectively with a variety of stakeholders
• Participate in special projects and incident triage

Skills

Active TS/SCI with Polygraph

Security+CE or IAT Level II+

4+ years related experience

ITIL v3 or higher

Tools

PowerShell

VMware

Citrix

System Center Configuration Manager

ServiceNow

NETS

UEM

Exchange

Job description

General Dynamics Information Technology, Inc. is seeking an IT Engineer with Microsoft Enterprise Systems Administrator experience to support a Federal Intelligence Agency contract. The role provides Tier 2 support across Windows and Linux in a hybrid environment spanning multiple security enclaves.

Requirements include Active TS/SCI with Polygraph, Security+ CE or IAT Level II, 4+ years in IT, and expertise in AD, DNS/DHCP/LDAP, Windows Server 2012/2016, Linux, and ITIL processes.