People and Culture Advisor

Department of Customer Service; Parramatta; Hybrid; AUD 117,000 - 129,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

SafeWork NSW is seeking a People and Culture Advisor to provide expert workforce advice, support leaders, and help build an inclusive, high-performing workplace. The role offers hybrid work arrangements across Parramatta, Sydney, or Gosford and is paid at Salary Grade 7/8 starting from $116,981 base plus super.

The successful candidate will deliver customer-focused HR services, manage HR/ER cases, navigate legislation, and coach leaders to achieve strategic outcomes in a busy environment.

Qualifications

• Experience in HR advisory, HR administration, shared services or a similar service environment.
• Demonstrated experience in HR/ER case management, conflict resolution, interpreting legislation/awards/policies, and coaching leaders and stakeholders.
• Ability to manage a high volume of work and competing priorities while maintaining accuracy, customer focus and confidentiality.
• Experience utilising HR systems to complete administrative tasks.
• Excellent interpersonal and written skills, and can utilise these to influence others and build effective relationships.
• Initiative and a proactive approach to identifying issues, seeking solutions and supporting effective outcomes.

Responsibilities

• Provide customer focused and consistent people, culture and workforce consulting services and advice.
• Support leaders and employees to build an inclusive and high-performing workforce.
• Deliver on strategic and operational priorities through workforce advisory services.

Skills

HR advisory

HR administration

conflict resolution

legislation interpretation

coaching leaders

stakeholder management

HR systems

written communication

high volume workload

Job description

People and Culture Advisor

Be a trusted people and culture advisor, providing expert workforce advice that empowers leaders, supports employees and helps build a high-performing, inclusive workplace.

Clerk Grade 7/8 $116,981 - $129,492 plus super.

Ongoing/full-time Parramatta, Sydney or Gosford (Hybrid).

Salary Grade 7/8, with the base salary for this role starting at $116,981 base plus superannuation.

About us

SafeWork NSW is the state's workplace health and safety regulator. Our mission is to reduce work-related fatalities, injuries and illnesses by ensuring workplaces comply with health and safety laws. We achieve this through a mix of responsive and proactive programs targeting high-risk areas across all industries, aligned with our strategic plan and regulatory priorities.

About the role

Deliver customer focused and consistent people, culture and workforce consulting services and advice on a range of operational activities to support a high performing and accountable and inclusive workforce that delivers on strategic and operational priorities.

About You

• Experience in HR advisory, HR administration, shared services or a similar service environment
• Demonstrated experience in HR/ER case management, conflict resolution, interpreting legislation/awards/policies, and coaching leaders and stakeholders
• The ability to manage a high volume of work and competing priorities while maintaining accuracy, customer focus and confidentiality
• Experience utilising HR systems to complete administrative tasks
• Excellent interpersonal and written skills, and can utilise these to influence others and build effective relationships
• Initiative and a proactive approach to identifying issues, seeking solutions and supporting effective outcomes

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Contact

For enquiries relating to the role, please contact Darren Zeng at [e-mail].

Closing Date

Closing Date: Tuesday, 20 October 2026 at 9:59am.

Diversity and Inclusion

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

We want you to bring your best self to this application process.

You can view our full diversity and inclusion statement here.

If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Narelle Reynolds, Talent Advisor at [e-mail].

For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process