Senior Insights & Client Growth Lead — AI-Driven Research

Forethought; Melbourne; Hybride; AUD 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

Hybrid working from Melbourne HQ

Summer Fridays

Birthday leave

Résumé du poste

Forethought seeks an Account Director to lead client partnerships and grow a diverse portfolio across utilities, financial services and healthcare. You’ll own accounts, win new business, and guide teams to deliver high-quality work leveraging AI-enabled insights alongside traditional research.

The role offers hybrid working from Melbourne and collaboration with cross-disciplinary teams. You will develop account plans, shape research programmes, and translate findings into actionable

Qualifications

• Experience in market research or insights consulting with senior client relationships.
• Ability to translate insights into strategic commercial advice.
• Proven track record of growing client portfolios and winning new business.

Responsabilités

• Grow client portfolio with a strategic business development plan.
• Lead opportunities from initial contact to proposal, pitch and conversion.
• Manage portfolio revenue, pipeline and profitability.
• Act as senior strategic partner to clients across CX, marketing and strategy.
• Translate research findings into practical recommendations.

Connaissances

Market research

Client leadership

Revenue targets

Proposal development

Stakeholder management

Team coaching

AI insights

Presentation skills

Outils

SPSS

Excel

Power BI

SQL

Description du poste

Forethought seeks an Account Director to lead client partnerships and grow a diverse portfolio across utilities, financial services and healthcare. You’ll own accounts, win new business, and guide teams to deliver high-quality work leveraging AI-enabled insights alongside traditional research.

The role offers hybrid working from Melbourne and collaboration with cross-disciplinary teams. You will develop account plans, shape research programmes, and translate findings into actionable