Senior IBM FileNet & Case Manager Specialist (Sydney)

Infosys

Sydney

Hybrid

AUD 109,000 - 120,000

Full time

14 days+

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Benefits offered by this job

Hybrid work model

Job summary

Infosys is seeking a Senior Case Engineer for Sydney to design, develop, and support enterprise‑scale Case Management and Content Management solutions using IBM FileNet, ICN, and related technologies. You will drive technical excellence across delivery teams in an Agile environment.

The role requires deep expertise in IBM FileNet P8/ICM, Java stack, and ICN plugins, with hybrid work arrangements and a competitive salary package.

Qualifications

8+ years hands-on IBM FileNet P8 and IBM Case Manager.
Deep knowledge of FileNet CE, PE, ICN, BAW.
Java, J2EE, Spring Boot, REST APIs, and Web Services.
Experience with ICN plugins and workflow solutions.
Experience in Agile/Scrum delivery.

Responsibilities

Design, develop, and implement enterprise Case Management using IBM FileNet and IBM Case Manager.
Configure case types, workflows, roles, and in-baskets.
Develop ICN plugins, widgets, integrations, and APIs.
Build REST/SOAP integrations with enterprise apps.
Perform design reviews, impact assessments, and performance tuning.
Provide L2/L3 production support.
Support upgrades, migrations, and releases.
Create technical docs and runbooks.
Mentor team members and provide technical leadership.
Collaborate with stakeholders in Agile environment.