Senior IBM Case Manager Engineer - FileNet/ICN | Hybrid

Infosys Limited; Sydney; Hybrid; AUD 109,000 - 120,000; Full time

Job summary

Infosys Limited is seeking an experienced Senior Case Engineer in Sydney to design, develop, and support enterprise Case Management and Content Management solutions using IBM FileNet, IBM Case Manager, BAW, and ICN. The role requires strong Java/J2EE skills and hands-on architecture experience.

Location is Sydney with hybrid working arrangements and a competitive AUD salary. You will mentor teammates, drive technical excellence, and collaborate with stakeholders in an Agile environment.

Qualifications

• 8+ years of hands-on experience in IBM FileNet P8 and IBM Case Manager.
• Strong expertise in IBM FileNet Content Engine and Process Engine; IBM Case Manager, BAW, ICN.
• Strong development experience in Java, J2EE, Spring Boot, REST APIs, and Web Services.

Responsibilities

• Design, develop, and implement enterprise Case Management solutions using IBM FileNet and IBM Case Manager.
• Configure case types, workflows, business processes, roles, and in-baskets.
• Develop custom components, ICN plugins, integrations, and APIs.
• Build scalable REST/SOAP-based integrations with enterprise applications.
• Perform solution design, technical reviews, impact assessments, and performance optimization.
• Troubleshoot complex production issues and provide L2/L3 support.
• Support platform upgrades, migrations, modernization, and release activities.
• Create technical design documentation, deployment guides, and operational runbooks.
• Mentor team members and provide technical leadership across projects.
• Collaborate with business stakeholders, architects, and cross-functional teams in an Agile environment.

Skills

IBM FileNet P8

IBM Case Manager

Java

J2EE

Spring Boot

REST APIs

Web Services

Agile/Scrum

ICN plugins

Workflow solutions

Tools

IBM FileNet Content Engine

IBM Process Engine

IBM Content Navigator

Job description

Infosys Limited is seeking an experienced Senior Case Engineer in Sydney to design, develop, and support enterprise Case Management and Content Management solutions using IBM FileNet, IBM Case Manager, BAW, and ICN. The role requires strong Java/J2EE skills and hands-on architecture experience.

Location is Sydney with hybrid working arrangements and a competitive AUD salary. You will mentor teammates, drive technical excellence, and collaborate with stakeholders in an Agile environment.