Senior Guest Experience Associate

CBRE Group, Inc.; Sydney; Hybrid; AUD 34,000 - 44,000; Full time

Job summary

CBRE Group, Inc. is seeking a Receptionist to provide essential administrative support within a designated office. You will greet visitors, answer calls, manage meeting room setups, and perform general clerical tasks to ensure smooth operations.

In this role, you will handle visitor passes, direct inquiries, and coordinate with security. The position requires organizational skills and a customer‑service mindset to support the Workplace Experience team.

Qualifications

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook, etc.).
• Strong organizational skills with an inquisitive mindset.
• Basic math skills; ability to calculate simple figures such as percentages, discounts, and markups.

Responsibilities

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols.
• Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment.
• Perform general clerical duties including distributing office faxes and packages and ordering office supplies.
• Track incoming and outgoing packages, mail, and freight. Arrange messenger service as needed. Arrange hospitality services for guests such as transportation, tickets, reservations, etc.

Skills

Communication skills

Microsoft Office

Organizational skills

Basic math

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE Group, Inc. is seeking a Receptionist to provide essential administrative support within a designated office. You will greet visitors, answer calls, manage meeting room setups, and perform general clerical tasks to ensure smooth operations.

In this role, you will handle visitor passes, direct inquiries, and coordinate with security. The position requires organizational skills and a customer‑service mindset to support the Workplace Experience team.