Senior Field Technician – Fibre & Copper Network

nbn® Australia; Cairns Regional; On-site; AUD 75,000 - 110,000; Full time

Benefits offered by this job

18 weeks paid parental leave

Discounted gym memberships

Device allowance or mobile device

Salary sacrificing options

Inclusive work culture and wellbeing

Job summary

nbn Australia is seeking a Senior Field Technician to join our field service team in Rural QLD. You will install, repair and maintain copper and fibre networks, delivering high-quality service to homes and businesses while ensuring customer satisfaction.

Your role requires an autonomous, self-starting attitude, with ACMA licensing (Cert III/IV preferred) and a driver’s license. The position is based from Emerald region with 7am-7pm hours and travel as needed.

Qualifications

• Autonomous, motivated self-starter with extensive experience in copper and fibre network assurance fault finding and installs.
• ACMA license preferably with Cert III or Cert IV in telecommunications.

Responsibilities

• Deliver end-to-end field service across homes and businesses, from installation to repair and maintenance.
• Provide timely, high-quality customer service and support.
• Work with a supportive team, with opportunities for coaching and career progression.

Skills

Copper and fibre network experience

Fault finding

Communication skills

Autonomous/self-starter

Education

ACMA license (Cert III/IV in telecommunications)

Job description

nbn Australia is seeking a Senior Field Technician to join our field service team in Rural QLD. You will install, repair and maintain copper and fibre networks, delivering high-quality service to homes and businesses while ensuring customer satisfaction.

Your role requires an autonomous, self-starting attitude, with ACMA licensing (Cert III/IV preferred) and a driver’s license. The position is based from Emerald region with 7am-7pm hours and travel as needed.