Senior Field Technician - Fibre & Copper Installations

nbn® Australia; Canberra; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

18 weeks of paid parental leave

Discounted gym memberships

Device allowance

Salary sacrificing options

Job summary

nbn in Canberra is seeking a Senior Field Technician to join our field service team. You will install, repair and maintain fibre, copper and fixed wireless services for homes and businesses, delivering end-to-end customer service with integrity and pace.

You will work autonomously, leveraging strong communication skills to ensure high-quality outcomes. A current ACMA licence and a Certificate III/IV are preferred, and a valid driver’s licence is required for site travel.

Qualifications

• Autonomy and self-motivation are essential, with ACMA licence and a technical qualification.
• Experience with copper or fibre networks, fault finding, or fixed wireless installations is preferred.
• Strong communication skills, written and verbal, for customer interactions.
• Valid driver’s licence and willingness to travel to job sites as required.

Responsibilities

• Deliver end-to-end field service to homes and businesses across the network.
• Install, repair and maintain network services to ensure high quality customer outcomes.
• Collaborate with team members and supervisors, embracing coaching and career progression.
• Meet tight deadlines while delivering service with integrity and pace.

Skills

Driver's License

Strong communication

Autonomous self-starter

Customer service focus

Education

ACMA licence

Certificate III/IV qualification

Job description

nbn in Canberra is seeking a Senior Field Technician to join our field service team. You will install, repair and maintain fibre, copper and fixed wireless services for homes and businesses, delivering end-to-end customer service with integrity and pace.

You will work autonomously, leveraging strong communication skills to ensure high-quality outcomes. A current ACMA licence and a Certificate III/IV are preferred, and a valid driver’s licence is required for site travel.