Senior Field Engineer, Research ICT Infrastructure

Unisys; Australia; On-site; AUD 90,000 - 120,000; Full time

Job summary

Unisys in Australia seeks an ICT Infrastructure Operations Support professional to maintain and improve research ICT environments, ensuring availability, security and compliance across systems, networks and data services. You will collaborate with researchers, cyber security personnel and ICT service providers.

The role covers deployment, OS maintenance, asset configuration, and incident resolution, with a focus on research outcomes and adherence to security policies.

Qualifications

• Experience delivering ICT infrastructure operations in research environments.
• Ability to support deployment, monitoring and incident resolution.
• Understanding of ASD ISM or security requirements is a plus.

Responsibilities

• Operate within established procedures and work practices.
• Deliver infrastructure operational support under general supervision.
• Follow approved technical processes and standards.
• Troubleshoot and resolve routine and moderately complex issues.
• Escalate issues when specialist help is required.
• Maintain strong customer service focus.
• Work effectively in multidisciplinary technical teams.
• Adapt to changing research requirements.

Skills

Infrastructure Operations

Network Operations

Data & Storage

Security & Compliance

Asset Management

Job description

Unisys in Australia seeks an ICT Infrastructure Operations Support professional to maintain and improve research ICT environments, ensuring availability, security and compliance across systems, networks and data services. You will collaborate with researchers, cyber security personnel and ICT service providers.

The role covers deployment, OS maintenance, asset configuration, and incident resolution, with a focus on research outcomes and adherence to security policies.