Senior Facilities Management & Accounts Leader

Jones Lang LaSalle Incorporated; Sydney; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Parental leave (18 weeks)

Private health insurance discounts

Gym & wellbeing discounts

Employee assistance program

Health & beauty discounts

Novated lease for EVs

You days – 2 extra leave days

Training & development

Complimentary coffee at head office

Work from home 1 day per week

Job summary

Jones Lang LaSalle (JLL) seeks a Local and Regional Account Manager – FMOD to lead facilities management across a defined client portfolio in Sydney and beyond. You will blend account management, FM, and property oversight, including embedded staff and casual resources, with a focus on delivering service excellence.

You will oversee compliance, capital works, financial reporting, and contractor performance while supporting growth within FMOD.

Qualifications

• Experience in a management-level role in Facilities Management / Account Management.
• Demonstrated experience managing multi-site or national FM portfolios, including rural and remote properties.
• Proven property management experience, including lease management, rent reviews, lease renewals, and tenant advocacy.
• Experience managing client accounts under formal Management Agreements, including financial reporting, compliance, and relationship management obligations.
• Experience leading and managing both permanent and casual/contract staff across multiple sites.
• FM or property management qualifications preferred (e.g. Diploma of Facilities Management, Bachelor of Property, or equivalent).
• Strong commercial and contract management understanding in a corporate services environment.

Responsibilities

• Builds and manages relationships with occupiers, clients, and stakeholders, acting as primary JLL contact and delivering business reviews and performance reports.
• Provides property oversight including technical reporting, minor capital project coordination, and client change management support.
• Ensures compliance with Essential Services, BCA, Australian Standards, DDA, OH&S, and JLL policies through audits, inspections, and hazard/incident management.
• Oversees planned preventative maintenance programs, managing contractor performance, engineering contracts, and supplier relationships.
• Manages non-routine and reactive maintenance, including quotation processes, PSC liaison, and monthly reporting.
• Handles financial management tasks such as invoice approvals, budget reporting, forecasting, and expenditure monitoring across the portfolio.
• Manages people and resources, including direct oversight of embedded staff, deployment of casual resources, and onboarding support.
• Supports relief and short-term project coverage for Client Account Teams as needed.
• Maintains compliance with JLL and client policies while contributing to FM On Demand process improvement and teamwork culture.
• Assists with sustainability initiatives, maintains portfolio databases, provides after-hours emergency response, and travels nationally as required.

Skills

FM/Facilities Management

Account Management

Multi-site portfolio

Property management

Client relationships

Education

Diploma of Facilities Management

Bachelor of Property

Job description

Jones Lang LaSalle (JLL) seeks a Local and Regional Account Manager – FMOD to lead facilities management across a defined client portfolio in Sydney and beyond. You will blend account management, FM, and property oversight, including embedded staff and casual resources, with a focus on delivering service excellence.

You will oversee compliance, capital works, financial reporting, and contractor performance while supporting growth within FMOD.