Senior Experience Designer — Internal Platforms & CRM

Talent Corp

Sydney

On-site

AUD 120,000 - 170,000

Full time

3 days ago

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Job summary

Talent Corp is seeking a Senior Experience Designer to improve the internal platforms staff use, including CRM and back-office applications. You will design for employees navigating complex processes, turning research into tested prototypes and collaborating with designers, product owners, BAs and delivery teams.

You will lead workshops, balance usability with business needs, and contribute to an enterprise design system while staying involved through delivery to ensure effective outcomes.

Qualifications

6-8 years of experience in UX, product or experience design.
Banking or financial services experience - Preferred
Hands-on design experience with internal platforms, CRM systems or back-office applications.
Strong research, prototyping and usability testing skills.
Confidence working with business stakeholders and technical teams.

Responsibilities

Speak with staff to understand how they work and where existing systems cause problems.
Turn research findings into designs and prototypes, then test and refine them with users.
Simplify workflows across CRM and internal applications.
Run workshops to work through requirements and agree on design decisions.
Work within an enterprise design system and contribute improvements.
Stay involved through delivery, balancing usability with business and technical requirements.

Skills

UX design

Research

Prototyping

Usability testing

Job description

You will lead workshops, balance usability with business needs, and contribute to an enterprise design system while staying involved through delivery to ensure effective outcomes.

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