Senior Event Operations Manager - Large-Scale Hospitality

Crown Resorts; Perth; On-site; AUD 90,000 - 130,000; Full time

Job summary

Crown Perth is seeking a Service Manager to lead the delivery of exceptional events and conferences, ensuring seamless operations, outstanding guest experiences, and high‑performing teams. This role requires managing large functions in a 24/7 environment.

You will collaborate with planning, sales and culinary teams while mentoring event service staff and maintaining budgetary controls. Crown Perth offers dynamic career growth within a major hospitality operation.

Qualifications

• Significant experience managing large-scale events.
• Minimum 2 years' leadership in event ops.
• Strong people leadership and coaching.
• Exceptional customer service and stakeholder mgmt.
• Ability to work in a 24/7 environment.
• Sound financial acumen with labour costs.

Responsibilities

• Lead operational delivery of events from set-up to completion.
• Mentor event service teams to deliver guest experiences.
• Build relationships with clients and event organisers.
• Ensure events run safely, on time and within budget.
• Collaborate with internal planning, sales and culinary teams.

Skills

Event leadership

Large-scale events

People leadership

Stakeholder management

Financial acumen

Job description

Crown Perth is seeking a Service Manager to lead the delivery of exceptional events and conferences, ensuring seamless operations, outstanding guest experiences, and high‑performing teams. This role requires managing large functions in a 24/7 environment.

You will collaborate with planning, sales and culinary teams while mentoring event service staff and maintaining budgetary controls. Crown Perth offers dynamic career growth within a major hospitality operation.