Senior EUC & Cloud Support Engineer

XPT Software Australia Pty Ltd; City of Melbourne; On-site; AUD 60,000 - 90,000; Part time

Job summary

XPT Software Australia Pty Ltd in Melbourne is seeking a Level 2/3 IT Support Engineer to join our contract team, delivering proactive and reactive support across servers, M365, Azure, AWS, and network infrastructure.

You will work within an end-to-end IT support group, contributing to real-time monitoring, incident resolution, and collaboration with vendors to restore services quickly.

Qualifications

• Must have Level 2/3 IT support across servers, M365, Azure and cloud environments.
• Experience supporting real-time monitoring environments and end-to-end IT support teams.

Responsibilities

• Provide Level 2/3 IT support across servers, M365, Azure and cloud platforms.
• Assist with real-time monitoring and incident response in collaboration with the IT team.
• Support end-user devices and enterprise applications including AD, SCCM, Office and business systems.

Skills

Level 2/3 support

Server infrastructure

M365

Azure

AWS

Networking

Tools

Active Directory

Microsoft SCCM

MS Office

Odoo

SAP

BMC Remedy

QuickBooks

MS Projets

Service Now

Job description

XPT Software Australia Pty Ltd in Melbourne is seeking a Level 2/3 IT Support Engineer to join our contract team, delivering proactive and reactive support across servers, M365, Azure, AWS, and network infrastructure.

You will work within an end-to-end IT support group, contributing to real-time monitoring, incident resolution, and collaboration with vendors to restore services quickly.