Senior Engineering Manager, ITSM Platform (Remote)

Atlassian; Sydney; Remote; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Health and wellbeing resources

Volunteer days

Equity

Job summary

At Atlassian, we hire globally and this role is fully remote but located in or around AEST. We are seeking a Senior Engineering Manager to join Jira Service Management, ITSM/ESM stream.

You will be a technical leader and people manager guiding production services and architectural decisions. You will manage a group of managers and principal engineers, partner with design and product management, and shape roadmaps for scalable user journeys.

Qualifications

• 3+ years experience building large-scale web software and operating it in production.
• Bachelor's or Master's degree (preferably a Computer Science degree or equivalent experience).
• Established experience leading a development team in (at least) a technical capacity.
• Familiarity with Agile software development methodologies.
• Knowledge of distributed systems concepts, e.g. scaling, consistency and availability tradeoffs.

Responsibilities

• Inspire innovation and operational excellence.
• Own the delivery of critical projects in a microservices environment.
• Build an open, trusting, operationally mature culture.
• Collaborate in technical/architectural discussions, provide direction and drive decision-making.
• Hire, form and grow your team, establishing its culture, processes, and social connections.

Skills

Leadership

Agile

Distributed systems

Microservices

Technical mentorship

Education

CS degree

Tools

Jira

Confluence

Job description

At Atlassian, we hire globally and this role is fully remote but located in or around AEST. We are seeking a Senior Engineering Manager to join Jira Service Management, ITSM/ESM stream.

You will be a technical leader and people manager guiding production services and architectural decisions. You will manage a group of managers and principal engineers, partner with design and product management, and shape roadmaps for scalable user journeys.