Senior Engineering Manager - JSM

Atlassian; Sydney; Remote; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Health and wellbeing resources

Volunteer days

Equity

Job summary

At Atlassian, we hire globally and this role is fully remote but located in or around AEST. We are seeking a Senior Engineering Manager to join Jira Service Management, ITSM/ESM stream.

You will be a technical leader and people manager guiding production services and architectural decisions. You will manage a group of managers and principal engineers, partner with design and product management, and shape roadmaps for scalable user journeys.

Qualifications

• 3+ years experience building large-scale web software and operating it in production.
• Bachelor's or Master's degree (preferably a Computer Science degree or equivalent experience).
• Established experience leading a development team in (at least) a technical capacity.
• Familiarity with Agile software development methodologies.
• Knowledge of distributed systems concepts, e.g. scaling, consistency and availability tradeoffs.

Responsibilities

• Inspire innovation and operational excellence.
• Own the delivery of critical projects in a microservices environment.
• Build an open, trusting, operationally mature culture.
• Collaborate in technical/architectural discussions, provide direction and drive decision-making.
• Hire, form and grow your team, establishing its culture, processes, and social connections.

Skills

Leadership

Agile

Distributed systems

Microservices

Technical mentorship

Education

CS degree

Tools

Jira

Confluence

Job description

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

Overview

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

Your Future Org

To be a 100-year company, we are proudly building a world-class engineering organization composed of empowered teams that are equipped with the tools and infrastructure to do the best work of their careers.

Engineering at Atlassian prioritises initiatives that advance AI and support our customers' transition to the cloud while consistently delivering maximum value through our core product suite - Jira, Confluence, Trello, and Bitbucket.

We seek individuals who are eager to shape the future and believe in the power of collaboration to achieve extraordinary results together.

Your Future Team

We're searching for a Senior Engineering Manager to join Jira Service Management, working in our ITSM/ESM stream.

As a Senior Engineering Manager, you'll be a technical leader and people manager, responsible for guiding the team to technical decisions for production services, helping prioritise and organise the team's work, and providing career growth and mentorship opportunities to your team.

You will manage a group of managers and principal engineers, and work closely with your design and product management counterparts to build user journeys that unleash the potential of our future customers.

To help our teams work together effectively, this role is fully remote, but requires you to be located in or around AEST.

Responsibilities

• Inspire innovation and operational excellence
• Own the delivery of critical projects in a microservices environment
• Build an open, trusting, operationally mature culture
• Collaborate in technical/architectural discussions, provide direction and drive decision-making
• Hire, form and grow your team, establishing its culture, processes, and social connections
• Work with designers, product managers, your engineers, and principal/architects to guide the roadmap for scaling and evolving the product or services your team is responsible for delivering

Your Background

• 3+ years experience building large-scale web software and operating it in production.
• Bachelor's or Master's degree (preferably a Computer Science degree or equivalent experience).
• Established experience leading a development team in (at least) a technical capacity.
• Familiarity with Agile software development methodologies.
• Knowledge of distributed systems concepts, e.g. scaling, consistency and availability tradeoffs.
• Familiarity with platform thinking to focus on usability for our internal customers.
• Success with new team formation and evolution.
• Prior experience developing platforms is desirable.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.

This role may also be eligible for benefits, bonuses, commissions, and equity.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more.

To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.