Senior Engagement Worker/Caseworker - Reconnecting Lives Program

St Bart’s; Perth; Vor Ort; AUD 70.000 - 85.000; Vollzeit

Benefits dieser Stelle

Competitive salary with NFP salary packaging

23 days annual leave

Career development opportunities

Exceptional workplace culture

Social activities and committees

Zusammenfassung

St Bart’s in Perth is seeking a Senior Engagement Worker to support residents transitioning from accommodation into sustainable housing. This role involves working closely with consumers, helping them navigate challenges and celebrate wins.

Successful candidates will have a qualification in Community Services or related fields and experience in supporting those with complex needs. Attractive benefits include competitive salary, 23 days of annual leave, and exceptional workplace culture.

Qualifikationen

• Experience supporting people experiencing homelessness or mental health challenges.
• Ability to build trust and rapport with consumers.
• Confidence in providing guidance and knowledge sharing.

Aufgaben

• Support the Team Leader in delivering consumer-focused services.
• Manage a caseload of consumers with complex needs.
• Develop trauma-informed recovery plans.
• Assist consumers in sustaining tenancies.
• Coordinate with teams and stakeholders for supports.

Kenntnisse

Community Services knowledge

Understanding of trauma-informed practices

Strong assessment and problem-solving skills

Experience with complex needs

Ausbildung

Qualification in Community Services, Social Work, Social Science or related field (minimum Cert IV)

Jobbeschreibung

Our Reconnecting Lives Program is all about helping people move forward — supporting residents as they transition from St Bart’s accommodation into secure, sustainable housing within the community. Using a person-centred, housing-led approach, we help people reconnect with community, build confidence and independence, and create stable futures beyond homelessness.

As the Senior Engagement Worker, you’ll be right in the thick of it — supporting consumers through big life moments while bringing your experience, ideas, and positive energy into a fun, passionate, and purpose-packed team.

This is the kind of role where no two days look the same. One minute you might be helping someone settle into a new home, the next you’re problem-solving alongside colleagues, celebrating consumer wins, or helping navigate complex challenges with empathy and creativity.

Reporting into the Team Leader, you’ll bring energy, initiative, and heart to a role that’s rewarding, challenging, and inspiring.

A day on the job will see you:

• Supporting the Team Leader to deliver a high-quality, sustainable, and consumer-focused service
• Managing a caseload of consumers, including supporting people with more complex needs and circumstances
• Developing person-centred and trauma-informed recovery plans using trauma-informed and strengths-based approaches
• Assisting consumers to establish and sustain tenancies, including property set up and early intervention when housing is at risk
• Collaborating with tenancy teams, community organisations, and external stakeholders to coordinate supports and advocate for positive outcomes

Your application will go to the top of our shortlist you have:

• A qualification in Community Services, Social Work, Social Science, or a related field (minimum Cert IV)
• Experience supporting people experiencing homelessness, mental health challenges, AOD concerns, or involvement with the justice system
• Strong understanding of recovery-oriented, trauma-informed, and wellbeing-focused practice
• Confidence supporting consumers with complex needs while building trust, rapport, and meaningful connections
• The ability to provide guidance, support, and knowledge sharing within a team environment
• Strong assessment, planning, and problem-solving skills

What’s in it for you?

• Pay: Competitive salary, plus NFP salary packaging giving you the potential to gain $18,500 in tax benefits
• Leave: 23 days annual leave, that’s 3 days more than the standard 4 weeks
• Perks: Lots of social activities, expand your experience by joining a consultation committee, interact with the people we exist to support
• Hours: 38 hours per week, Monday to Friday
• Career development: Training, accessible leaders, growth and advancement opportunities
• Culture: Exceptional workplace culture – we work hard and have fun while we do it

About Us

For 60 years, St Bart’s has supported people experiencing homelessness and severe and persistent mental health issues as they rebuild their lives. We started as a small homeless shelter for men and have grown into a progressive and inclusive organisation providing support to hundreds of Western Australian men, women and families across four key service areas. Our goal is to provide safe, supported accommodation and services to people who need it the most, regardless of background, age, gender or ethnicity.

St Bart’s is an equal opportunity employer which values diversity and inclusion. We encourage applicants from all walks of life.