Senior Employee Data Officer - HRIS & Lifecycle Expert

Service Stream Limited; Melbourne; Híbrido; AUD 90 000 - 110 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Growth

Discounts

Paid Leave

Culture

Resumo da oferta

Service Stream Limited seeks a Senior Employee Data Officer to join the Transactional Services team in Melbourne, operating in a hybrid model (3 days in-office, 2 days from home). You will manage employee data across onboarding to termination, mentor colleagues, and ensure data governance and compliance.

The role demands 3–5 years in employee data management or HR administration, with strong experience in HRIS (SAP/SuccessFactors) and ServiceNow.

Qualificações

• 3-5 years' experience in employee data management, HR administration, payroll operations, or a similar environment.
• Strong knowledge of employee lifecycle processes and employment data management.
• Experience interpreting Awards, Enterprise Agreements, and legislative requirements.
• Proven ability to resolve complex queries while delivering exceptional customer service.
• Experience working with HRIS platforms, ideally SAP and/or SuccessFactors; exposure to ServiceNow.

Responsabilidades

• Process and quality-check employee data transactions across the full employee lifecycle.
• Ensure employee records are maintained accurately, compliantly, and within agreed service levels.
• Act as an escalation point for complex employee data and HR administration queries.
• Provide support to employees, managers, Payroll, People & Culture, and operational stakeholders.
• Assist in managing ServiceNow ticket queues and workload prioritisation.
• Mentor and support Employee Data Officers through on-the-job coaching and knowledge sharing.
• Maintain strong data governance practices, documentation standards, and audit readiness.
• Identify process improvement opportunities to enhance efficiency and service delivery.
• Support the achievement of team SLAs and operational objectives.

Conhecimentos

Employee data management

HR administration

Payroll operations

Stakeholder management

Data governance

Ferramentas

SAP

SuccessFactors

ServiceNow

Descrição da oferta de emprego

Service Stream Limited seeks a Senior Employee Data Officer to join the Transactional Services team in Melbourne, operating in a hybrid model (3 days in-office, 2 days from home). You will manage employee data across onboarding to termination, mentor colleagues, and ensure data governance and compliance.

The role demands 3–5 years in employee data management or HR administration, with strong experience in HRIS (SAP/SuccessFactors) and ServiceNow.