Senior EDRMS Systems Administrator - Canberra

Programmed; Canberra; On-site; AUD 110,000 - 150,000; Full time

Job summary

PERSOL seeks an EDRMS Technical Administrator for Canberra to manage Content Manager and support ICT with servers and replication of centralized EDRMS functions.

The role requires high ICT technical skill, familiarity with modern authentication, and experience integrating applications with Content Manager. The position is a 12‑month contract with extension options; strong ITIL and virtualization experience preferred.

Qualifications

• Degree in IT or Information Management or equivalent.
• Experience with Content Manager and modern authentication.
• Experience integrating business apps with Content Manager.
• Experience with Windows OS configuration, maintenance and patching.
• ITIL service delivery and incident management experience.
• Experience with virtualization (VMware, vSphere, Nutanix AHV, Citrix Workspace).
• Experience in Cloud/M365 initiatives.
• Digital Information Management experience.

Responsibilities

• Administer EDRMS and manage replication of centralized functions.
• Support ICT with server management and incident resolution.
• Advise on upgrade requirements for Content Manager integrations.
• Ensure the EDRMS model aligns globally and operates reliably.

Skills

Content Manager

EDRMS

Windows OS

ITIL

Virtualization

Cloud/M365

Information Management

Integrations

Education

Degree in IT or Information Management

Certificate IV/Diploma in IT

Tools

Content Manager

VMware

Nutanix AHV

Citrix Workspace

Microsoft 365

Job description

Programmed Maintenance Services – Canberra ACT

PERSOL brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in 1946; SKILLED, who crafted the staffing industry in Australia in 1964; Programmed, the leading provider of operations and maintenance services across Australia and New Zealand; and PERSOL, the largest workforce solutions provider in APAC.

• 12 month contract with 2 x 12 months extension option

The Department is seeking the services of an Electronic Document Records Management system (EDRMS) Technical Administrator who is highly skilled with the Content Manager application and assists ICT to manage the servers and replication of centralised EDRMS functions to posts

• High ICT technical skill level which supports, and trouble shoots issues pertaining to the network.
• Provide advice on upgrade requirements, documentation and change requests on interfacing of applications with EDRMS.

This position must have a high proficiency in understanding the technical environment and its impacts on the EDRMS model worldwide.

Technical skills

• Certificate IV, Diploma, or Degree in Information Technology, Information Management or equivalent demonstrated experience.
• Relevant experience and industry knowledge in supporting, configuring and developing the latest versions of the Content Manager application, including modern authentication.
• Relevant experience and industry knowledge with integrating business applications with Content Manager.
• Relevant experience and industry knowledge in Microsoft Operating System configuration, maintenance and patching.
• High level of ITIL delivery and support management experience to respond to Level 3 technical incidents, problems and issues and engage with broader IT teams, to achieve resolutions.
• Relevant experience and industry knowledge in virtualization platforms including VMware, vSphere, Nutanix AHV & Citrix Workspace.
• Cloud computing and M365 initiatives.
• Digital Information Management.

Who we are

At PERSOL, we connect people to meaningful work and growth.
With decades of experience and a future-focused mindset, we're here to support your career journey. We offer fresh opportunities, trusted guidance, and a people-first approach.

We're committed to creating a safe, inclusive, and respectful workplace that embraces diverse experiences, backgrounds, and perspectives.
We strongly encourage applications from women, people of Aboriginal and Torres Strait Islander descent, and individuals from all communities.

To learn more about life at PERSOL, visit persolaustralia.com
Or follow us on LinkedIn at linkedin.com/company/persolapac for the latest updates and opportunities.