Senior Content Manager - Systems Administrator

Whizdom

Canberra

On-site

AUD 110,000 - 150,000

Full time

2 days ago

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Job summary

Whizdom in Canberra is seeking a Senior Content Manager - Systems Administrator who will integrate business applications with Content Manager and oversee the EDRMS environment. The role includes maintaining servers and ensuring replication of centralized EDRMS functions to posts.

Applicants should demonstrate strong ITIL delivery, experience with Content Manager upgrades and integrations with VMware vSphere, Nutanix AHV and Citrix Workspace, plus related Microsoft OS configuration.

Qualifications

> Experience supporting, configuring and developing the latest versions of the Content Manager application, including modern authentication.
> Experience integrating business applications with Content Manager.
> Experience with Microsoft Operating System configuration, maintenance and patching.
> High level ITIL delivery and support management experience for Level 3 incidents and major issues.
> Experience with virtualization platforms including VMware vSphere, Nutanix AHV & Citrix Workspace.

Responsibilities

> Manage the EDRMS Technical Administrator responsibilities and support the Content Manager environment.
> Advise on upgrade requirements, documentation and change requests interfacing applications with EDRMS.
> Ensure centralized EDRMS functions replicated to posts and maintain server health.

Skills

Content Manager

EDRMS

VMware vSphere

Nutanix AHV

Citrix Workspace

ITIL delivery

Windows Server

Microsoft 365 / Azure

Tools

Content Manager

Windows Server

VMware vSphere

Nutanix AHV

Citrix Workspace

MS 365/Azure

Job description

Seeking a Senior Content Manager - Systems Administrator with experience with integrating business applications with Content Manager.

Job details

The Information Management Section within the Data and Service Delivery Governance Branch of Information Management and Technology Division has a requirement to fill the role of Content Manager - Systems Administrator.

Key duties and responsibilities

The Department is seeking the services of an Electronic Document Records Management system (EDRMS) Technical Administrator who is highly skilled with the Content Manager application and assists ICT to manage the servers and replication of centralised EDRMS functions to posts.

High ICT technical skill level which supports, and trouble shoots issues pertaining to the network.
provide advice on upgrade requirements, documentation and change requests on interfacing of applications with EDRMS.

This position must have a high proficiency in understanding the technical environment and its impacts on the EDRMS model worldwide.

Essential criteria

Relevant experience and industry knowledge in supporting, configuring and developing the latest versions of the Content Manager application, including modern authentication.
Relevant experience and industry knowledge with integrating business applications with Content Manager.
Relevant experience and industry knowledge in Microsoft Operating System configuration, maintenance and patching.
High level of ITIL delivery and support management experience to respond to Level 3 technical incidents, problems and issues and engage with broader IT teams, to achieve resolutions.
Relevant experience and industry knowledge in virtualization platforms including VMware vSphere, Nutanix AHV & Citrix Workspace.

Desirable criteria