Senior Content Manager Systems Administrator

COMPAS PTY LTD; Canberra; On-site; AUD 120,000 - 150,000; Full time

Job summary

Compas Pty Ltd in Canberra is seeking a Senior Content Manager Systems Administrator to own the Content Manager EDRMS platform within a large Australian Government ICT environment.

You will implement integrations, manage server infrastructure, Microsoft operating systems, and ITIL-based incident resolution, with full-time onsite attendance five days a week. This 12-month contract requires NV1 clearance and a strict Canberra-based work arrangement.

Qualifications

• Experience configuring and supporting Content Manager with enterprise integrations.
• Strong administration of Microsoft operating systems including patching.
• Advanced ITIL service management for Level 3 incidents.
• Experience with VMware vSphere, Nutanix AHV and Citrix Workspace; IT qualifications required.

Responsibilities

• Administer, configure, maintain and troubleshoot the Content Manager EDRMS platform.
• Support enterprise application integrations with Content Manager and modern authentication.
• Manage Microsoft OS configuration, maintenance, patching and troubleshooting.
• Resolve complex Level 3 incidents, providing guidance and change support.

Skills

Content Manager EDRMS

Microsoft operating systems

ITIL service management

VMware vSphere

Nutanix AHV

Citrix Workspace

Content management integrations

Modern authentication

Education

Certificate IV in IT

Diploma or Degree in IT

Tools

VMware vSphere

Nutanix AHV

Citrix Workspace

Microsoft 365

Job description

Senior Content Manager Systems Administrator | EDRMS

Support and administer enterprise Electronic Document and Records Management Systems (EDRMS) in a complex Australian Government ICT environment. This senior technical role focuses on Content Manager administration, application integration, Microsoft systems and virtualisation technologies, supporting enterprise information management operations. The position requires full-time onsite attendance in Canberra, five days per week.

Location: Canberra, ACT

Work Arrangement: Full-time onsite – 5 days per week. Remote and interstate-based arrangements are not available.

Contract Duration: 12 months, with 2 potential 12-month extensions.

Security Clearance Requirement: Current NV1 clearance or higher.

Closing Date: 24 November 2026, 11:59pm Canberra time.

Essential Tasks

• Administer, configure, maintain and troubleshoot the Content Manager EDRMS platform, including server infrastructure and replication services.
• Support enterprise application integrations with Content Manager, including modern authentication and system interfaces.
• Manage Microsoft operating system configuration, maintenance, patching and technical troubleshooting.
• Resolve complex Level 3 technical incidents using ITIL practices, providing technical advice, upgrade recommendations, documentation and change support.

Key Criteria

• Demonstrated expertise supporting, configuring and developing Content Manager, including modern authentication and business application integrations.
• Strong experience administering Microsoft operating systems, including configuration, maintenance and patching.
• Advanced ITIL service management experience resolving Level 3 incidents, problems and technical issues.
• Experience with VMware vSphere, Nutanix AHV and Citrix Workspace, supported by a Certificate IV, Diploma or Degree in IT, Information Management or equivalent demonstrated experience.

Experience with Microsoft 365, cloud computing, digital information management, DevOps, Agile or .NET development will be highly regarded.

Due to the nature of this environment, candidates must hold a current NV1 clearance.