Senior Ecommerce Co-ordinator

Globe International Limited; Melbourne; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Flexible working hours

Excellent staff discounts

Free onsite parking

Job summary

Globe International Limited in Melbourne is seeking a commercially minded Senior Ecommerce Coordinator to own trading, campaigns and CRM across brand websites.

You will work with Brand, Marketing, Creative, Merchandising and Operations to turn great products into online growth, leveraging Shopify, email journeys and analytics.

Qualifications

• Solid ecommerce and digital marketing experience.
• Strong Shopify experience.
• Hands-on email/CRM and customer segmentation experience.
• Understanding of ecommerce analytics, CRO and customer journeys.
• Excellent project management and stakeholder skills.
• Experience managing agencies/suppliers and a team member.

Responsibilities

• Own the ecommerce trading and promotional calendar across key campaigns, launches and seasonal events for specific Brands within your portfolio.
• Manage email, CRM and automated customer journeys to drive engagement, conversion and repeat purchase.
• Trade websites across content, merchandising, promotions and product launches.
• Analyse sales, conversion, AOV, margin and campaign performance to identify growth opportunities.
• Work with Performance Marketing to align paid campaigns with onsite activity and customer journeys.
• Drive conversion optimisation, testing and website improvements.
• Coordinate agencies, developers and external partners.
• Lead and develop one direct report.

Skills

Ecommerce

Shopify

Email/CRM & segmentation

Ecommerce analytics & CRO

Project management

Vendor management

Tools

Shopify

Job description

Help drive the digital growth of some of Australia’s most exciting global brands.

About Globe International

Founded in Australia in 1985, Globe International Limited is a producer and distributor of purpose-built apparel, footwear and skateboard hardgoods across boardsports, street fashion, outdoor and workwear.

Our brands are sold in 65+ countries worldwide, supported by offices and distribution centres across Australia, the USA, Europe and Asia. Globe International is listed on the ASX and owns or distributes brands such as Globe, Salty Crew, FXD Workwear, Impala Roller Skates, Xlarge, Thrasher, Protec, Ritual Vision, Szade and many more.

The Opportunity

We’re looking for a commercially minded Senior Ecommerce Coordinator to join our growing ecommerce team and help drive the day-to-day trading, digital campaigns, CRM and customer experience across our brand websites.

Reporting to the Ecommerce Manager, you’ll sit at the centre of our digital operation, working across Brand, Marketing, Creative, Merchandising, Performance and Operations to turn great products and campaigns into online growth.

What you’ll do

• Own the ecommerce trading and promotional calendar across key campaigns, launches and seasonal events for specific Brands within your portfolio.
• Manage email, CRM and automated customer journeys to drive engagement, conversion and repeat purchase.
• Trade websites across content, merchandising, promotions and product launches.
• Analyse sales, conversion, AOV, margin and campaign performance to identify growth opportunities.
• Work with Performance Marketing to align paid campaigns with onsite activity and customer journeys.
• Drive conversion optimisation, testing and website improvements.
• Coordinate agencies, developers and external partners.
• Lead and develop one direct report.

What we’re looking for

You’re an experienced ecommerce professional who combines commercial thinking with strong execution. You’re comfortable getting into the detail, managing multiple priorities and using data to make decisions.

You’ll ideally have:

• Solid ecommerce and digital marketing experience.
• Strong Shopify experience.
• Hands-on email/CRM and customer segmentation experience.
• A strong understanding of ecommerce analytics, CRO and customer journeys.
• Excellent project management and stakeholder skills.
• Experience managing agencies/suppliers and a team member.
• Flexible working hours — prefer an early start and early finish? We’re flexible.
• Excellent staff discounts across all our brands and stock.
• Great Melbourne location close to the CBD and all major freeways.
• Free onsite parking.
• Walking distance to a great selection of coffee shops, cafes and lunch spots.
• The opportunity to work with a portfolio of global brands across boardsports, streetwear, outdoor and workwear.

Most importantly, you’re commercially curious, proactive and want to make things happen.

If you’re ready to play a key role in growing a portfolio of global consumer brands, we’d love to hear from you.