Senior Dynamics CRM Architect & Lead - Azure & Telephony

Wipro Ltd.; Melbourne; On-site; AUD 200,000 - 260,000; Full time

Job summary

Wipro is seeking an experienced Dynamics CRM leader for a Melbourne-based engagement. You will drive end-to-end solution design, data integration, and migration activities, coordinating with offshore teams to deliver enterprise-grade CRM deployments.

The role requires deep hands-on knowledge of Microsoft Dynamics CRM, Power Pages, Canvas App, and related Azure services, with strong stakeholder communication and project leadership capabilities.

Qualifications

• 12+ years’ experience in implementing large packaged MS CRM applications.
• Experience with MS Dynamics Technologies including Power Pages, Canvas App, Portal Pages, Liquid Code, and Customer Service Workspace App.
• Architected multiple Microsoft Dynamics CRM solutions across large deployments.
• Strong understanding of SSRS and CRM Reports.
• Experience leading offshore teams and offshore-onshore collaboration.

Responsibilities

• Engage with Client teams and stakeholders to understand requirements and propose solution options with pros/cons.
• Lead Technical discussions and clarify operational requirements.
• Own Dynamics CRM solution including system design, data integration, and migration activities.
• Provide technical guidance as the single point of contact for the Dynamics CRM squad across locations.
• Drive estimations, feasibility analyses, and manage dependencies across microservices and integrations.

Skills

MS Dynamics CRM

Azure Cloud

Power Platform

Telephony integration

Lead offshore teams

Stakeholder liaison

Tools

Power Pages

Canvas App

Portal Pages

Liquid Code

Azure Service Bus

Logic Apps

Azure Functions

Job description

Wipro is seeking an experienced Dynamics CRM leader for a Melbourne-based engagement. You will drive end-to-end solution design, data integration, and migration activities, coordinating with offshore teams to deliver enterprise-grade CRM deployments.

The role requires deep hands-on knowledge of Microsoft Dynamics CRM, Power Pages, Canvas App, and related Azure services, with strong stakeholder communication and project leadership capabilities.