Senior D365 CE Lead Consultant — Hybrid + Cert Path

Reo Group Inc; Albury City; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid work (2 days in office)

Laptop provided

Mobile allowance

Microsoft certification pathways

Paid training

Annual leave + birthday leave

Job summary

Wild Tech in Australia seeks a Lead Dynamics 365 CE Functional Consultant to shape end-to-end CRM solutions across Customer Service, Field Service, and Power Platform. You will lead workshops, translate business needs into designs, and own the delivery lifecycle from pre-sales through go-live and support.

This senior, hands-on role requires deep Dynamics 365 and Power Platform expertise, the ability to articulate value, and collaboration with architects, delivery managers and AI teams.

Qualifications

• 7+ years’ experience with Dynamics 365 CE or 10+ CE implementations.
• Strong expertise in Customer Service, Field Service or Sales modules.
• Pre-sales capability and ability to articulate solution value.
• Hands-on experience with the Power Platform.
• Excellent business analysis and process design skills.
• Familiarity with Agile and Waterfall delivery methodologies.
• Knowledge of Copilot and AI capabilities across Dynamics 365 and Microsoft 365.

Responsibilities

• Lead client workshops and translate business needs into functional designs.
• Support pre-sales through demos and high-level requirements.
• Deliver end-to-end Dynamics 365 CE implementations.
• Configure and customize Dynamics 365 solutions.
• Design Power Platform solutions delivering real business outcomes.
• Support UAT, training and post-go-live activities.
• Work in Agile/Iterative delivery environments using Azure DevOps.
• Provide high-quality support to Managed Services customers via JIRA Service Desk.

Skills

Dynamics 365 CE

Power Platform

Business analysis

Solution design

Pre-sales

Tools

Azure DevOps

JIRA

Visio

XRM Toolbox

Visual Studio

Copilot AI

Job description

Wild Tech in Australia seeks a Lead Dynamics 365 CE Functional Consultant to shape end-to-end CRM solutions across Customer Service, Field Service, and Power Platform. You will lead workshops, translate business needs into designs, and own the delivery lifecycle from pre-sales through go-live and support.

This senior, hands-on role requires deep Dynamics 365 and Power Platform expertise, the ability to articulate value, and collaboration with architects, delivery managers and AI teams.