Senior Director, Enterprise Resilience & Continuity

Optus; Sydney; Hybrid; AUD 250,000 - 350,000; Full time

Job summary

Optus in Sydney seeks a Senior Director, Organisational Resilience to lead the evolution of enterprise resilience, ensuring the organisation can anticipate, respond to, and recover from major disruptions while maintaining critical services. You will partner with senior leaders to embed resilience into operational practice and to provide confidence during incidents.

You will drive crisis management, business continuity, and resilience assurance across the enterprise, mentor executives, and build

Qualifications

• 10–15+ years' experience in business continuity, crisis management, resilience, risk, or related disciplines within large, complex organisations.
• Experience operating within regulated industries or critical infrastructure environments.
• Deep knowledge of business continuity management, disaster recovery, risk management, and enterprise resilience frameworks.
• Strong executive stakeholder management and facilitation capabilities.
• Demonstrated success leading crisis response activities and resilience programs.
• A degree in Business, Risk Management, Engineering, Telecommunications, or a related discipline. Postgraduate qualifications are highly regarded.

Responsibilities

• Leading and enhancing Optus' Enterprise Crisis Management and Business Continuity frameworks.
• Overseeing enterprise-wide Business Impact Analysis (BIA) activities and continuity planning.
• Driving crisis and emergency management preparedness through simulations, exercises, and executive rehearsals.
• Providing strategic resilience advice and leadership during significant incidents and crisis events.
• Monitoring organisational resilience maturity and supporting compliance with regulatory obligations, including critical infrastructure requirements.
• Building resilience capability through training, awareness, and continuous improvement programs.
• Leading lessons-learned reviews and driving sustainable improvements following incidents and exercises.

Skills

Executive stakeholder management

Crisis management

Business continuity

Resilience frameworks

Strategic leadership

Education

Bachelor’s degree in Business, Risk Management, Engineering, Telecommunications, or related discipline

Postgraduate qualifications

Job description

Optus in Sydney seeks a Senior Director, Organisational Resilience to lead the evolution of enterprise resilience, ensuring the organisation can anticipate, respond to, and recover from major disruptions while maintaining critical services. You will partner with senior leaders to embed resilience into operational practice and to provide confidence during incidents.

You will drive crisis management, business continuity, and resilience assurance across the enterprise, mentor executives, and build