Senior Dental Receptionist & Front Office Lead

Robina Quays Dental Care; Gold Coast City; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Permanent role

Above Award wages

Boutique environment

Modern technology

Free parking

Supportive team

Career progression

Job summary

Robina Quays Dental Care in Robina, Gold Coast area seeks an experienced dental receptionist ready to upgrade into a leadership role. You’ll manage front-office tasks, support the team with implant-related administration, and progress toward a management position as you grow with the clinic.

The role emphasizes patient care, efficient scheduling, and seamless practice operations, with opportunities for career advancement within a close-knit team at a high-end private practice.

Qualifications

• Minimum 2 years' experience in dental reception/front-office administration.
• Minimum 1 year of dental assisting/chairside experience especially with dental implants.
• Experience with sterilisation and infection-control procedures.
• Strong organisational and multitasking skills.

Responsibilities

• Reception and patient management
• Appointment scheduling and treatment coordination
• Patient communication and follow-up
• Supporting the dental team with dental implant needs
• Assistance with sterilisation and infection-control procedures
• Ordering and management of dental supplies and stock
• Coordination of laboratories, deposits and other practice logistics
• Processing payments and assisting with accounts
• Carry out reception duties and support practice operations as needed

Skills

Dental reception experience

Dental implants experience

Customer service

Administration

Communication

Payments processing

Leadership potential

Tools

Dental4Windows (D4W)

Job description

Robina Quays Dental Care in Robina, Gold Coast area seeks an experienced dental receptionist ready to upgrade into a leadership role. You’ll manage front-office tasks, support the team with implant-related administration, and progress toward a management position as you grow with the clinic.

The role emphasizes patient care, efficient scheduling, and seamless practice operations, with opportunities for career advancement within a close-knit team at a high-end private practice.