Senior Demand Planner

Quad Lock; City of Melbourne; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Flexible working

Health & wellbeing allowance

Technology allowance

Weekly team lunch

Learning & development allowance

Learna access

Volunteer leave

Parental leave (16 weeks)

Employee assistance program

Miscarriage & pregnancy loss support

Job summary

Quad Lock is seeking a Senior Demand Planner to strengthen global demand planning and improve forecast quality. You will partner with the Head of Supply Chain to drive S&OP and inform commercial decisions.

Working across teams, you’ll forecast, coach best practices, and push continuous improvement in processes and tools, playing a hands-on role in capability uplift across the business.

Qualifications

• Forecasting methodologies and demand planning processes experience.
• Experience in demand planning within retail, consumer goods or wholesale.
• Experience across multi-region, multi-channel environments (e-commerce & wholesale).
• Strong analytical capability and cross-functional influence.

Responsibilities

• Deliver global demand forecasts across short, medium, and long-term horizons using Logility.
• Own forecasting methodologies, system parameters, and master data quality.
• Collaborate with sales, marketing, and key accounts to translate insights into demand plans.
• Present data-driven insights to senior stakeholders.
• Support S&OP reviews with analysis and scenario modelling.
• Monitor forecast performance and recommend improvements.
• Align demand with supply with the Global Supply Planner.
• Act as in-house Logility expert for system optimisation.
• Translate data into actionable commercial decisions.
• Identify risks and opportunities and suggest mitigations.

Skills

Forecasting

Demand planning

Multi-region

Analytical thinking

Cross-functional leadership

Stakeholder influence

Data interpretation

Decision-making

Education

Tertiary qualification in business/supply chain/logistics/commerce

APICS CPIM/CSCP certification (advantage)

Tools

Logility

NetSuite

Job description

About Quad Lock

Quad Lock is one of Australia’s fastest-growing companies and a certified Great Place to Work. Based in Melbourne, Quad Lock revolutionised the smartphone mounting game with our patented case-based mounting system. Originally launched in 2011, the Quad Lock range now includes mounts for Cycling, Motorcycling, Driving, Running, Marine and a range of Lifestyle options. To date, millions of Quad Lock products have been shipped to over 100 countries and sales continue to grow worldwide at a rapid pace.

About our People

At Quad Lock not only do we work hard and love what we do, we are also a great bunch of people with a diverse range of interests. We have keen cyclists and motorbike riders, runners and car enthusiasts (of course). But did you know we also have movie buffs, musicians and entrepreneurs, but most importantly we’re all super proud to be part of the Quad Lock team.

About the Role

Quad Lock is looking for a Senior Demand Planner who'll play a key role in strengthening our global demand planning capability and improving forecast quality across the business. Partnering closely with the Head of Supply Chain, this role brings strong analytical and system expertise to support effective S&OP and better commercial and operational decision-making.

Working collaboratively across teams, you’ll provide insight-driven forecasting, coach best practices, and proactively drive continuous improvement in processes, tools, and behaviours. This is a hands-on role, where you'll have the opportunity to influence how we plan, support others in building their capability and contribute to continuous improvement across the business.

What You'll Do

• Deliver accurate global demand forecasts across short, medium, and long-term horizons using Logility
• Own forecasting methodologies, system parameters, and master data to ensure high-quality demand signals
• Support theHead of Supply Chain by partnering closely with sales, marketing, and key account teams to translate customer insights and market trends into actionable demand plans
• Present data-driven insights to senior stakeholders that are aligned with the Head of Supply Chain'srecommendations
• Support S&OP demand reviews through insight-led analysis and scenario modelling
• Monitor forecast performance and provide clear recommendations to improve accuracy and decision-making
• Collaborate closely with the Global Supply Planner to align demand with supply and inventory execution
• Act as the in-house Logility expert, supporting system optimisation and capability uplift
• Translate complex data into clear insights that inform commercial and operational decisions
• Proactively identify risks and opportunities in demand and market trends, recommending actions to mitigate challenges or capitalise on opportunities

What You'll Bring

• Strong expertise in forecasting methodologies and demand planning processes
• Proven experience in demand planning or related roles within retail, consumer goods, or wholesale
• Extensive experience across multi-region, multi-channel environments (e-commerce & wholesale)
• High-level analytical capability, with the ability to interpret ambiguity and support decision-making
• Excellent communication skills, with the ability to lead cross-functional decision-making and influence senior leaders
• Confidence in applying sound judgment to adjust demand assumptions when data is inconsistent
• Experience in identifying process improvement opportunities and supporting their implementationCollaborative, proactive working style, with the ability to partner with leadership while operating autonomously when required
• Proficiency with planning systems (Logility preferred) and ERP systems such as NetSuite
• Tertiary qualifications in business, supply chain, logistics, commerce, or a related field (preferred)
• Professional certifications (APICS CPIM/CSCP, IBF CPF/ACPF) are highly advantageous

What it’s like to work at Quad Lock

At Quad Lock our customers mean the world to us but so does our team, by joining us you’ll be able to take advantage of the amazing perks we have on offer:

Flexible ways of working to fit your lifestyle

Health & Wellbeing allowance to invest in your wellbeing

Technology allowance to stay connected

Weekly lunch on us to enhance your team connections

Dedicated learning & development allowance for continuous growth

Access to Learna, a microlearning platform to support ongoing development

Volunteer Leave to support causes you’re passionate about

16 weeks of parental leave to support your growing families

Employee Assistance Program for team members and their families

Paid Miscarriage & Pregnancy Loss Leave (Pink Elephant) supporting families during difficult times

You’ll join a highly cohesive, vibrant and collaborative culture in a business where you can continue to build your skill set. This is a chance to grow and develop your career whilst working in an environment with colleagues that love what they do, encourage innovation and bring a contagious energy to work every day!

Discover what it’s like to be part of our team.

Quad Lock is an equal opportunity employer, committed to supporting a diverse and inclusive work environment. If you're looking to grow your career with us, we'd love to hear from you! Don’t be afraid to stand out, back your achievements and show us what makes you the best candidate for the role. Even if you don’t meet every single requirement, we encourage you to apply!