Senior Demand Planner

Quad Lock; City of Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible ways of working

Health & Wellbeing allowance

Technology allowance

Weekly lunch

Learning & development allowance

Volunteer Leave

Parental leave

Employee Assistance Program

Paid Miscarriage & Pregnancy Loss Leave

Job summary

A leading technology company in Melbourne is seeking a Senior Demand Planner to enhance global demand planning capabilities and improve forecasting quality. The role requires strong analytical skills and expertise in demand planning processes. Candidates should be prepared to work cross-functionally to support decision-making across the organization. This position offers flexible working arrangements and various benefits aimed at promoting employee wellbeing and development.

Qualifications

• Strong expertise in forecasting methodologies and demand planning processes.
• Proven experience in demand planning or related roles within retail, consumer goods, or wholesale.
• Experience in identifying process improvement opportunities.

Responsibilities

• Deliver accurate global demand forecasts using Logility.
• Own forecasting methodologies and ensure high-quality demand signals.
• Monitor forecast performance and provide recommendations for improvement.

Skills

Forecasting methodologies

Analytical capability

Communication skills

Collaboration

Problem-solving

Education

Tertiary qualifications in business, supply chain, logistics, commerce

Tools

Logility

NetSuite

Job description

About Quad Lock

Quad Lock is one of Australia’s fastest-growing companies and a certified Great Place to Work. Based in Melbourne, Quad Lock revolutionised the smartphone mounting game with our patented case-based mounting system. Originally launched in 2011, the Quad Lock range now includes mounts for Cycling, Motorcycling, Driving, Running, Marine and a range of Lifestyle options. To date, millions of Quad Lock products have been shipped to over 100 countries and sales continue to grow worldwide at a rapid pace.

About Our People

At Quad Lock not only do we work hard and love what we do, we are also a great bunch of people with a diverse range of interests. We have keen cyclists and motorbike riders, runners and car enthusiasts (of course). But did you know we also have movie buffs, musicians and entrepreneurs, but most importantly we’re all super proud to be part of the Quad Lock team.

About The Role

Quad Lock is looking for a Senior Demand Planner who'll play a key role in strengthening Quad Lock’s global demand planning capability and improving forecast quality across the business. Partnering closely with the Planning & Inventory Manager, this role brings strong analytical and system expertise to support effective S&OP and better commercial and operational decision‑making.

Working cross‑functionally, you’ll provide insight‑driven forecasting, coach best practices, and proactively drive continuous improvement in processes, tools, and behaviours. This is a hands‑on, change‑oriented role for someone who takes ownership, challenges the status quo, and helps lift planning capability at scale.

What You’ll Do

• Deliver accurate global demand forecasts across short, medium, and long‑term horizons using Logility
• Own forecasting methodologies, system parameters, and master data to ensure high‑quality demand signals
• Support the Planning & Inventory Manager by partnering closely with sales, marketing, and key account teams to translate customer insights and market trends into actionable demand plans
• Present data‑driven insights to senior stakeholders that are aligned with the Planning & Inventory Manager's recommendations
• Support S&OP demand reviews through insight‑led analysis and scenario modelling
• Monitor forecast performance and provide clear recommendations to improve accuracy and decision‑making
• Collaborate closely with the Global Supply Planner to align demand with supply and inventory execution
• Act as the in‑house Logility expert, supporting system optimisation and capability uplift
• Translate complex data into clear insights that inform commercial and operational decisions
• Proactively identify risks and opportunities in demand and market trends, recommending actions to mitigate challenges or capitalise on opportunities

What You’ll Bring

• Strong expertise in forecasting methodologies and demand planning processes
• Proven experience in demand planning or related roles within retail, consumer goods, or wholesale
• Extensive experience across multi‑region, multi‑channel environments (e‑commerce & wholesale)
• High‑level analytical capability, with the ability to interpret ambiguity and support decision‑making
• Excellent communication skills, with the ability to lead cross‑functional decision‑making and influence senior leaders
• Confidence in applying sound judgment to adjust demand assumptions when data is inconsistent
• Experience in identifying process improvement opportunities and supporting their implementationCollaborative, proactive working style, with the ability to partner with leadership while operating autonomously when required
• Proficiency with planning systems (Logility preferred) and ERP systems such as NetSuite
• Tertiary qualifications in business, supply chain, logistics, commerce, or a related field (preferred)
• Professional certifications (APICS CPIM/CSCP, IBF CPF/ACPF) are highly advantageous

What It’s Like to Work at Quad Lock

At Quad Lock our customers mean the world to us but so does our team, by joining us you’ll be able to take advantage of the amazing perks we have on offer:

🌏 Flexible ways of working to fit your lifestyle

🏃♀️ Health & Wellbeing allowance to invest in your wellbeing

📱 Technology allowance to stay connected

🥑 Weekly lunch on us to enhance your team connections

🧠 Dedicated learning & development allowance for continuous growth

🎓 Access to Learna, a microlearning platform to support ongoing development

🫶 Volunteer Leave to support causes you’re passionate about

🍼 16 weeks of parental leave to support your growing families

🌐 Employee Assistance Program for team members and their families

🐘 Paid Miscarriage & Pregnancy Loss Leave (Pink Elephant) supporting families during difficult times

Join the Team

Quad Lock is an equal opportunity employer, committed to supporting a diverse and inclusive work environment. If you're looking to grow your career with us, we'd love to hear from you! Don’t be afraid to stand out, back your achievements and show us what makes you the best candidate for the role. Even if you don’t meet every single requirement, we encourage you to apply!

To apply, select the ‘Apply Now’ button below and tell us a bit about yourself, your experience and what interests you in the role.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.