Senior Delivery Orchestrator for High-Impact Accounts

Ie Company; Melbourne; Presencial; AUD 90 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible work options

Home technology set-up with laptop and

Generous leave programs, including 15+

Focus on growth and training

Team-oriented work environment

Resumo da oferta

Innovation and Experience company is seeking a proactive Producer to own the day-to-day delivery coordination for a high-volume client account. You will ensure the cross-functional team, client, and external partners stay aligned, with capacity planning, forecasting, and timely delivery.

You will spot blockers early, bring the right people together, and create clarity to keep work moving. This role emphasizes structured delivery and continuous process improvements across a fast-paced account.

Qualificações

• Experience coordinating delivery in agency, consultancy, or client-services environments.
• Ability to plan capacity and resource across a team or account.
• Familiarity with ticketing/workflow tools like Jira or equivalents.
• Experience forecasting, budgeting, or invoicing for a client account.
• Ability to coordinate across multiple stakeholders including external partners.

Responsabilidades

• Own day-to-day operational flow across a cross-functional team, client, and agency partners.
• Plan capacity and tracking, with visibility of who is doing what and deadlines.
• Coordinate communications between team, client, and external partners via email, Slack, and Teams.
• Log, brief, and track work through to completion; manage tickets/workflows.
• Lead regular team check-ins to surface blockers and keep delivery on track.
• Prepare briefs and supporting materials for incoming work; assist with monthly forecasting and invoicing.
• Identify process improvements to increase efficiency and predictability of the account.

Conhecimentos

Delivery coordination

Capacity planning

Stakeholder management

Jira

Forecasting & budgeting

Multi-stakeholder coordination

Ferramentas

Jira

Descrição da oferta de emprego

Innovation and Experience company is seeking a proactive Producer to own the day-to-day delivery coordination for a high-volume client account. You will ensure the cross-functional team, client, and external partners stay aligned, with capacity planning, forecasting, and timely delivery.

You will spot blockers early, bring the right people together, and create clarity to keep work moving. This role emphasizes structured delivery and continuous process improvements across a fast-paced account.