CGI Assets Producer - Client-Facing Delivery Lead

Orchard; Sydney; On-site; AUD 85,000 - 120,000; Full time

Benefits offered by this job

Free crumpets

Job summary

Orchard is seeking an experienced, client-facing Producer to run day-to-day CGI workstreams for a major account. You’ll be the main contact for clients and keep production moving through the agency with precision and care.

You’ll write briefs, guide creative and production teams, manage multiple stakeholders, oversee estimates and forecasts, and ensure work is delivered on time and to a high standard. This role suits a proactive communicator with strong finance skills.

Qualifications

• 4+ years’ agency experience in account management or client-facing producer roles.
• Creative or digital agency experience (automotive experience a plus).
• Proven ability to manage live accounts and build client trust quickly.
• Strong written and verbal communication, including presenting to clients.
• Experience coordinating multiple client stakeholders and external suppliers.
• Solid financial management: estimates, scopes, change requests and forecasting.
• Strong organisation and the ability to juggle competing priorities.
• Availability to start before 2 November 2026 preferred.

Responsibilities

• Being the day-to-day lead for clients across your assigned accounts.
• Managing client expectations proactively and resolving issues before they elevate.
• Running regular status meetings with clients and the internal team to track progress, flag risks and agree next steps.
• Presenting work and recommendations to clients with confidence.
• Keeping relationships with external suppliers on track.
• Bringing close attention to detail so everything leaves the agency at a high standard.
• Writing clear creative and production briefs.
• Working with creative and production teams to ensure concepts are feasible and delivered on time.
• Managing a steady volume of work across multiple stakeholders in a fast-paced environment.
• Creating and overseeing estimates and scopes of work.
• Making sure all client work is charged accurately unless agreed otherwise.
• Identifying overages early and raising change requests promptly.
• Keeping financial reporting and forecasts for your accounts accurate and up to date.
• Flagging any significant changes in forecast as soon as they come up.

Skills

Agency experience

Client-facing

Communication

Presentation skills

Stakeholder management

Job description

Orchard is seeking an experienced, client-facing Producer to run day-to-day CGI workstreams for a major account. You’ll be the main contact for clients and keep production moving through the agency with precision and care.

You’ll write briefs, guide creative and production teams, manage multiple stakeholders, oversee estimates and forecasts, and ensure work is delivered on time and to a high standard. This role suits a proactive communicator with strong finance skills.