Senior Delivery Lead - SaaS Sprint & Release Management

Infomedia; Sydney; Vor Ort; AUD 140.000 - 170.000; Vollzeit

Zusammenfassung

Infomedia is seeking a Senior Delivery Lead to support engineering managers and team leads in delivering services and running sprint operations. You will oversee BAU delivery, coordinate program work, and manage release activities while acting as the primary contact for sprint planning and cross-regional communication.

Responsibility includes scheduling tickets to meet SLAs, coordinating deployments, and maintaining backlogs for BAU and PoW squads, with a focus on continual delivery improvement

Qualifikationen

• Proven experience as a Delivery Manager, Scrum Master, or senior Agile delivery lead in a SaaS or software product environment.

Aufgaben

• Monitor and schedule service tickets to meet SLA targets and perform initial-level triage to manage escalations.
• Review and distribute incoming tickets to team members, ensuring quality metrics are met.
• Coordinate resolution of deployment issues by directing resources effectively.
• Oversee build and deployment of application changes, coordinating with relevant teams.
• Conduct sprint planning and reviews, maintaining prioritised backlogs for BAU and PoW squads.
• Produce and distribute release notes, and manage the delivery of PoW items.
• Support Team Leads in defining priorities and managing team capacity.
• Coordinate with Engineering Team Leads and liaise with Program Managers.
• Meet with regional stakeholders to align priorities and report progress.
• Identify delivery process improvements and manage delivery risks with contingency plans.

Kenntnisse

Delivery Manager

Scrum Master

Agile delivery lead

Sprint planning

Backlog management

Incident management

SLA delivery

Stakeholder management

Jira

AI-Agentic work practices

tertiary qualification

Ausbildung

Tertiary qualification in a relevant field

Tools

Jira

Jobbeschreibung

Infomedia is seeking a Senior Delivery Lead to support engineering managers and team leads in delivering services and running sprint operations. You will oversee BAU delivery, coordinate program work, and manage release activities while acting as the primary contact for sprint planning and cross-regional communication.

Responsibility includes scheduling tickets to meet SLAs, coordinating deployments, and maintaining backlogs for BAU and PoW squads, with a focus on continual delivery improvement