Senior Service Delivery Leader | Stakeholder Management

XPT Software; Sydney; On-site; AUD 140,000 - 180,000; Full time

Job summary

XPT Software is seeking an experienced Senior Service Integration & Service Delivery Leader to oversee mission-critical, high-availability services within regulated enterprise environments. You will lead Service Delivery Managers and multi-vendor SIAM teams to ensure excellence across incident, change, and release management.

You will drive service stability, major incident management, continual service improvement, and governance, leveraging AI, automation and modern cloud technologies to

Qualifications

• Top 2 skills listed in the job posting.

Responsibilities

• Oversee incident, problem, change, release, monitoring and vulnerability management.
• Lead Service Delivery Managers and multi-vendor SIAM teams.
• Drive service stability, major incident management and continual service improvement.

Skills

Problem analysis & resolution

Communication & collaboration

Job description

XPT Software is seeking an experienced Senior Service Integration & Service Delivery Leader to oversee mission-critical, high-availability services within regulated enterprise environments. You will lead Service Delivery Managers and multi-vendor SIAM teams to ensure excellence across incident, change, and release management.

You will drive service stability, major incident management, continual service improvement, and governance, leveraging AI, automation and modern cloud technologies to