Senior Delivery Lead - SaaS Sprint & Release Expert

INFOMEDIA; Sydney; Presencial; AUD 120.000 - 160.000; Jornada completa

Descripción de la vacante

INFOMEDIA in Sydney, Australia, seeks a Senior Delivery Lead to partner with the Engineering Manager and Team Leads to ensure effective service delivery and sprint operations across SaaS products. You will own BAU service delivery, coordinate program work, oversee release management, and serve as the primary contact for sprint planning and cross‑regional communications.

You will also drive incident resolution, manage backlogs in Jira, and continuously identify delivery improvements and risk

Formación

• Proven experience as Delivery Manager, Scrum Master, or senior Agile delivery lead.
• Proficiency in sprint-based delivery and backlog management.
• Experience in incident and problem management, including RCA authorship and SLA delivery.

Responsabilidades

• Monitor and schedule service tickets to meet SLA targets and triage escalations.
• Review and distribute incoming tickets to team members; ensure quality metrics.
• Coordinate resolution of deployment issues and oversee build/deploy of changes.

Conocimientos

Delivery management

Scrum Master

Agile delivery

Sprint planning

Backlog management

Stakeholder management

Jira

Incident & problem management

RCA authorship

Educación

Bachelor's degree or higher

Herramientas

Jira

Descripción del empleo

INFOMEDIA in Sydney, Australia, seeks a Senior Delivery Lead to partner with the Engineering Manager and Team Leads to ensure effective service delivery and sprint operations across SaaS products. You will own BAU service delivery, coordinate program work, oversee release management, and serve as the primary contact for sprint planning and cross‑regional communications.

You will also drive incident resolution, manage backlogs in Jira, and continuously identify delivery improvements and risk