Senior Data Centre Technician | Lead Critical Facility Ops

NEXTDC; Maroochydore; On-site; AUD 80,000 - 100,000; Full time

Job summary

NEXTDC is seeking a Senior Data Centre Technician to join our Sunshine Coast facilities team. You will support the Facility Manager in daily data centre operations, provide high-quality maintenance and customer service, and act as SME for the data centre team.

You’ll lead a team of Data Centre Technicians, participate in an on-call roster, and drive improvements to ensure service availability and efficiency at NEXTDC's Sunshine Coast site.

Qualifications

• Experience in data centre operations and critical facilities.
• Knowledge of rack management, IT equipment installation, power and cooling.
• Experience with structured cabling and quality assurance.

Responsibilities

• Ensure safe, secure, and reliable data centre operation, managing WHS, security, and critical systems.
• Lead and support a team of technicians; participate in on-call roster.
• Coordinate provisioning requests; ensure work is completed on time and to standard.
• Manage contractors and resources to meet SLAs and operational demands.
• Plan cabling infrastructure to support growth and service availability.
• Act as SME for communications infrastructure and environmental monitoring.
• Assist with equipment installation, maintenance, and day-to-day activities.
• Prepare reports and drive continuous improvement in processes and workflows.
• Provide technical guidance to the wider team and lead training initiatives.

Skills

Customer service

Planning & organisation

Data centre operations

Cabling & IT installation

Power & cooling knowledge

Communication skills

Team leadership

WHS & safety

Education

Electrical or telecommunications qualifications

Certificate III in Telecommunications

Job description

NEXTDC is seeking a Senior Data Centre Technician to join our Sunshine Coast facilities team. You will support the Facility Manager in daily data centre operations, provide high-quality maintenance and customer service, and act as SME for the data centre team.

You’ll lead a team of Data Centre Technicians, participate in an on-call roster, and drive improvements to ensure service availability and efficiency at NEXTDC's Sunshine Coast site.