Data Centre Technician: 24/7 Hands-On Facility Ops

NEXTDC; Ryde; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Career development opportunities

Collaborative culture

Job summary

NEXTDC in Sydney is seeking a Data Centre Technician to join our facilities team on a 24/7 operation. This entry-level role includes on‑the‑job training across cooling, electrical, cabling, building monitoring and fire systems to support critical infrastructure.

Based in Macquarie Park, you will assist daily data centre operations, deliver high‑quality technical maintenance and customer service, and work a rotating 4–5–5 shift roster with day and night shifts.

Qualifications

• Excellent customer service and communication skills are essential.
• Ability to learn quickly and adapt to hands-on facility tasks.
• Interest in telecommunications and how things work, with a proactive problem-solving mindset.

Responsibilities

• Deliver cabling, electrical and data services to customer racks and areas.
• Attend to Remote Hands requests.
• Assist with vendor management for maintenance of core electrical and mechanical systems.
• Identify and resolve facility problems in a timely manner.
• Monitor 24/7 building management systems and escalate issues as needed.
• Ensure visitors and contractors follow facility rules.

Skills

Customer service

Communication

Problem solving

Learning attitude

Education

TAFE Cert in Telecommunications

Job description

NEXTDC in Sydney is seeking a Data Centre Technician to join our facilities team on a 24/7 operation. This entry-level role includes on‑the‑job training across cooling, electrical, cabling, building monitoring and fire systems to support critical infrastructure.

Based in Macquarie Park, you will assist daily data centre operations, deliver high‑quality technical maintenance and customer service, and work a rotating 4–5–5 shift roster with day and night shifts.