Senior Data Analyst And Insights

the original; Sydney; Hybrid; AUD 133,000 - 147,000; Full time

Benefits offered by this job

Wellbeing programs

Career development opportunities

Hybrid work arrangement

Job summary

NSW Department of Customer Service is seeking a Senior Data Analyst and Insights to transform complex business challenges into actionable analytics, dashboards and reporting. You will provide expert, evidence-based insights to support executive decision-making and program delivery in a hybrid arrangement with two days on site.

You will work within the Data Products and Digital Strategy team, leveraging Power BI, Python and SQL to deliver end-to-end BI solutions and stakeholder-focused reporting

Qualifications

• Experience using Power BI, Python and SQL.
• Strong data storytelling and reporting skills.
• Experience delivering end-to-end BI solutions using modern tools.

Responsibilities

• Source, filter, interpret and analyse complex data to answer business problems and present insights clearly.
• Develop and implement reports or strategies to monitor performance and inform decisions.
• Analyse data from multiple sources to deliver innovative solutions while meeting deadlines.
• Engage stakeholders to ensure their requirements inform data analysis and reporting.

Skills

data storytelling

data visualization

stakeholder management

communication skills

Tools

Power BI

Python

SQL

Databricks

Snowflake

Job description

The Closing the Gap Priority Reform 4 (PR4) Program, within NSW Department of Customer Service (DCS), is currently looking for a Senior Data Analyst and Insights to join their team!

• Temporary Clerk Grade 9/10 opportunity – until 30 June 2028
• Salary Range: $133,348 - 146,945 + super
• Location: McKell, Haymarket. Genuinely hybrid working arrangements – two days per week on site.
• State of the art offices.
• Wellbeing programs and resources available.
• Excellent career development and learning opportunities.

About Us

Between the Department of Customer Service (DCS) will work in partnership with Aboriginal Affairs (AANSW) and the NSW Coalition of Aboriginal Peak Organisations (NSW CAPO) to deliver the Closing the Gap (CtG) Priority Reform 4 (PR4) implementation actions and Aboriginal Data Sovereignty and Governance (ADS&G) reform development work program (PR4 Program). DCS will work with all NSW government agencies on key implementation actions on behalf of the partnership, to improve shared access to and shared decision-making regarding NSW Government-held data for Aboriginal communities.

Primary purpose of the role:

The Senior Data Analyst and Insights is a key member of the Data Products and Digital Strategy team, responsible for transforming complex business challenges, stakeholder needs and diverse perspectives into actionable analytics, metrics, dashboards and reporting. Leveraging strong analytical, visualisation and data storytelling capabilities, the role provides expert advice and clear, evidence-based insights to support executive decision-making, program delivery and strategic partnerships.

The Senior Data Analyst and Insights contributes to the successful delivery of the NSW Priority Reform 4 agenda in partnership with Aboriginal community stakeholders, ensuring data, insights and digital solutions align with community priorities and support NSW Government commitments under the National Agreement on Closing the Gap.

Your responsibilities will include:

• Source, filter, interpret and analyse complex data/business intelligence information to answer multifaceted business problems including the identification of trends and/or patterns in complex data sets, to create inference or insights that are presented in the most appropriate format to ensure clarity for target audience
• Contribute to the development and implementation of reports or strategies to improve the collection, analysis, reporting and utilisation of data and information, including monitoring of business performance, and evaluation to inform decision making
• Analyse complex information and data from multiple sources to deliver effective and innovative solutions in a meaningful way while managing multiple deadlines and ensuring high level of accuracy and quality of work
• Engage and influence a diverse range of stakeholders to develop trust and ensure their varying expectations, viewpoints, and interests inform the development of the data analysis and program reporting

About you:

• You are a skilled data storyteller who can translate complex business challenges, stakeholder requirements and diverse perspectives into meaningful metrics, insights and reporting, presenting information clearly and concisely to support informed decision-making across a range of audiences.
• You have an eye for data visualisation and report design, creating intuitive dashboards, charts and performance reports that transform complex data into engaging, accessible and actionable insights for diverse stakeholders in community and government.
• Experience working with modern analytics tools and cloud-based data environments, with proficiency in Power BI, Python and SQL
• Demonstrated experience applying a range of statistical and analytical techniques to support reporting, performance monitoring, program evaluation and evidence-based decision-making.
• Proven experience delivering end-to-end business intelligence solutions, including data modelling, ETL development, dashboard creation and report design using platforms such as Power BI, Databricks and Snowflake.
• Experience with geospatial data analysis and visualisation is desirable but not essential. We value diverse experiences.

Even if you're not sure you meet all requirements, we encourage you to apply.

If you want to be part of this forward-thinking, innovative team that thrives in challenging the status quo to support Aboriginal communities have improved access to data, we would love to hear from you!

What we need from you:

In your cover letter please share your motivation for applying for this position and your relevant skills.

Please include a response to the targeted question below (1 page max).

• Tell us about a time you designed a report or dashboard that transformed complex data into a clear and compelling story. How did you gather and balance differing stakeholder needs and preferences, and what approach did you take to secure agreement on the final design and key messages?

For any questions about the role, please contact Adrian Power, Data Products & Digital Strategy Manager at

Salary Grade 09/10, with the base salary for this role starting at $133,348 base plus superannuation

Closing Date: Thursday, October 15th, 2026 at 11:59 pm

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here .

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on or .

We are looking for Immediate open position for Data Analyst with below mentioned skillset:

Extensively worked in PL-SQL ( 3+ yrs)

6+ years Overall IT experience

Good working knowledge in Teradata

Good stakeholder management and communication skills.

Good to have Digital Analytics knowledge ( Adobe/Google)

Australian Citizens residing in Australia with Baseline Clearance only respond.

1. Experience designing ETL/ELT processes for data movement and transformation. 25%

2. Experience exploring and analysing structured and non-structured data for ingestion into data transformation processes 25%

3. Azure Cloud technology experience working with Engineering, Storage and Analytics services. 25%

4. Working with multi-disciplinary teams using an Agile methodology 25%

1. Experience working with Infrastructure as Code delivery (Terraform) 50%

2. Experience working with Data Lakes 50%

Required Skills:

Storage Analytics Infrastructure Engineering

Net2Source is a Global Workforce Solutions Company headquartered at NJ, USA with its branch offices in Asia Pacific, ANZ, middle East, UK/Europe region. We are one of the fastest growing IT Consulting company.

We are hiring Data Analyst for one of our clients. We offer a wide gamut of consulting solutions customized to our 450+ clients ranging from Fortune 500/1000 to Start-ups across various verticals.

Position: Data Analyst
Location: Sydney
Job Type: Contract Role

Essential Functions of The Job
We are looking for Data Analyst for a contract of 6 months role based out of Sydney

Qualifications Basic
Bachelor's degree or equivalent required from an accredited institution.

Skills and Responsibilities

• 7+ years of experience in Data Analysis essential with exposure or experience in data Remediation an advantage
• Mature judgement and initiative, imagination, resourcefulness and tact
• Proven skills in organising, prioritising, problem solving and decision making
• Proven high level conceptual, analytical and problem-solving skills, including having a high attention to detail
• Sound communication, influencing and negotiation skills
• Sound stakeholder management experience and proven ability to liaise at all levels
• Ability to turn quantitative and qualitative analysis into business insights, opportunities and solutions
• Effective communication of work using Excel, Powerpoint and Word
• Extensive knowledge of data extraction and analysis from large customer bases using SQL, Teradata and advanced Excel

Net2Source is a Global Workforce Solutions Company headquartered at NJ, USA with its branch offices in Asia Pacific, ANZ, middle East, UK/Europe region. We are one of the fastest growing IT Consulting company.

Position: Data Analyst
Location: Sydney
Job Type: Contract Role

Essential Functions of The Job
We are looking for Data Analyst for a contract of 6 months role based out of Sydney

Qualifications Basic
Bachelor's degree or equivalent required from an accredited institution.

Skills and Responsibilities

• 7+ years of experience in Data Analysis essential with exposure or experience in data Remediation an advantage
• Mature judgement and initiative, imagination, resourcefulness and tact
• Proven skills in organising, prioritising, problem solving and decision making
• Proven high level conceptual, analytical and problem-solving skills, including having a high attention to detail
• Sound communication, influencing and negotiation skills
• Sound stakeholder management experience and proven ability to liaise at all levels
• Ability to turn quantitative and qualitative analysis into business insights, opportunities and solutions
• Effective communication of work using Excel, Powerpoint and Word
• Extensive knowledge of data extraction and analysis from large customer bases using SQL, Teradata and advanced Excel

Net2Source is a Global Workforce Solutions Company headquartered at NJ, USA with its branch offices in Asia Pacific, ANZ, middle East, UK/Europe region. We are one of the fastest growing IT Consulting company.

Position: Data Analyst
Location: Sydney
Job Type: Contract Role

Essential Functions of The Job
We are looking for Data Analyst for a contract of 6 months role based out of Sydney

Qualifications Basic
Bachelor's degree or equivalent required from an accredited institution.

Skills and Responsibilities

• 7+ years of experience in Data Analysis essential with exposure or experience in data Remediation an advantage
• Mature judgement and initiative, imagination, resourcefulness and tact
• Proven skills in organising, prioritising, problem solving and decision making
• Proven high level conceptual, analytical and problem-solving skills, including having a high attention to detail
• Sound communication, influencing and negotiation skills
• Sound stakeholder management experience and proven ability to liaise at all levels
• Ability to turn quantitative and qualitative analysis into business insights, opportunities and solutions
• Effective communication of work using Excel, Powerpoint and Word
• Extensive knowledge of data extraction and analysis from large customer bases using SQL, Teradata and advanced Excel

Australian Citizens residing in Australia with Baseline Clearance only response.

1. Experience designing ETL/ELT processes for data movement and transformation. 25%

2. Experience exploring and analysing structured and non-structured data for ingestion into data transformation processes 25%

3. Azure Cloud technology experience working with Engineering, Storage and Analytics services. 25%

4. Working with multi-disciplinary teams using an Agile methodology 25%

1. Experience working with Infrastructure as Code delivery (Terraform) 50%

2. Experience working with Data Lakes 50%

Job Description:

Australian Citizens residing in Australia with Baseline Clearance only respond.

Essential criteria Weighting

1. Experience designing ETL/ELT processes for data movement and transformation. 25%

2. Experience exploring and analysing structured and non-structured data for ingestion into data transformation processes 25%

3. Azure Cloud technology experience working with Engineering, Storage and Analytics services. 25%

4. Working with multi-disciplinary teams using an Agile methodology 25%

Desirable criteria Weighting

1. Experience working with Infrastructure as Code delivery (Terraform) 50%

2. Experience working with Data Lakes 50%

Required Skills:

Storage Analytics Infrastructure Engineering

ChildFund Australia believes in a global community where children are safe and can reach their full potential. We take extensive steps to safeguard children in any work done by our people, volunteers and interns, supporters, partners, board members, ambassadors and suppliers. We strive to keep children safe through child safe practices, and rigorously ensure we prevent, oppose, and combat all exploitation and abuse of children and vulnerable people.

As part of this commitment, all people working with us will undergo relevant background checks before joining ChildFund Australia. Staff will acquire the knowledge and skills needed to understand our Child Safeguarding and PSEAH policies & procedures, promote strong safeguarding practices, and conduct themselves consistent with these policies

Net2Source … (content omitted for brevity)

Requirements

• Bachelor's degree in statistics, mathematics, computer science, or a related field
• 7+ years of experience in a data analyst role, with at least 2 years in a lead or management role
• Strong understanding of statistical analysis and data visualization techniques
• Proficient in SQL and at least one programming language (Python, R, etc.)
• Experience with data visualization tools such as Tableau, Power BI, or QlikView
• Strong problem-solving and analytical skills
• Excellent verbal and written communication skills

Benefits
• Our emphasis on People Culture, including training

• Our commitment to Diversity, Equity, and Inclusion

We offer a competitive salary and benefits package, as well as opportunities for growth and development within the company. If you are passionate about data engineering and are looking for a challenging and rewarding role in a leading consulting firm, we encourage you to apply for this exciting opportunity.

Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses. We enable challenger retail brands (including Superloop and Exetel brands) to take a larger share of the market, leveraging Superloop’s Infrastructure-on-Demand platform. Su…

Role Purpose
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