Senior CRM & Lifecycle Marketing — New Verticals

DoorDash, Inc.; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

DoorDash is seeking a Senior Associate, CRM & Lifecycle Marketing to own lifecycle and retention programs for our New Verticals portfolio. You will design, briefing, and execute campaigns across email, push, SMS, and in-app messaging to drive engagement and repeat use.

You'll partner with Strategy & Operations to translate launch plans into CRM playbooks, champion customer-first experiences, and collaborate with Promotions, Brand, and Marketing to scale high-impact campaigns.

Qualifications

• 3+ years of CRM & lifecycle campaign experience across channels (email, push, SMS, in-app).
• Proven ability to own lifecycle programs from strategy to execution.
• Experience partnering with Strategy & Operations, Promotions and Brand teams.

Responsibilities

• Own lifecycle and retention programs from strategy to execution for New Verticals.
• Collaborate with Strategy & Operations to align go-to-market and retention goals.
• Work with Promotions, Brand and Marketing to deliver integrated campaigns.

Skills

CRM & Lifecycle

Cross-functional

Customer-first

End-to-end ownership

Data-driven

HTML/SQL

Launch experience

Retail/Marketplace

ACMA compliance

Job description

DoorDash is seeking a Senior Associate, CRM & Lifecycle Marketing to own lifecycle and retention programs for our New Verticals portfolio. You will design, briefing, and execute campaigns across email, push, SMS, and in-app messaging to drive engagement and repeat use.

You'll partner with Strategy & Operations to translate launch plans into CRM playbooks, champion customer-first experiences, and collaborate with Promotions, Brand, and Marketing to scale high-impact campaigns.