Senior CPAP & Sleep Therapy Administrative Specialist

Balazs; Newstead; On-site; AUD 65,000 - 85,000; Full time

Job summary

Air Liquide Healthcare Australia CPAP Specialist role in Newstead, VIC, is a full-time position providing essential administrative support across clinical and commercial activities. You will handle routine calls, maintain product knowledge, and coordinate with sales and technical teams to meet customer needs.

Ideal candidates have a Medical Office Administration credential and 7+ years of office experience, with a path to Certification as a Polysomnographic Technician.

Qualifications

• College Certificate or Diploma in Medical Office Administration or medical background preferred.
• 7+ years of experience in general office practice.
• Requirement to become Certified Polysomnographic Technician.

Responsibilities

• Receive and/or place routine calls.
• Maintain current knowledge of products/services.
• Liaise with sales & technical staff to update customer needs.
• Answer customer inquiries, orders, service needs & complaints.
• Analyze customer service needs for communication to service/technical departments.

Skills

Call handling

Customer service

Office administration

Liaison with sales/tech

Communication

Education

Medical Office Administration certificate/diploma

Job description

Air Liquide Healthcare Australia CPAP Specialist role in Newstead, VIC, is a full-time position providing essential administrative support across clinical and commercial activities. You will handle routine calls, maintain product knowledge, and coordinate with sales and technical teams to meet customer needs.

Ideal candidates have a Medical Office Administration credential and 7+ years of office experience, with a path to Certification as a Polysomnographic Technician.