CPAP Specialist

Balazs; Newstead; On-site; AUD 65,000 - 85,000; Full time

Job summary

Air Liquide Healthcare Australia CPAP Specialist role in Newstead, VIC, is a full-time position providing essential administrative support across clinical and commercial activities. You will handle routine calls, maintain product knowledge, and coordinate with sales and technical teams to meet customer needs.

Ideal candidates have a Medical Office Administration credential and 7+ years of office experience, with a path to Certification as a Polysomnographic Technician.

Qualifications

• College Certificate or Diploma in Medical Office Administration or medical background preferred.
• 7+ years of experience in general office practice.
• Requirement to become Certified Polysomnographic Technician.

Responsibilities

• Receive and/or place routine calls.
• Maintain current knowledge of products/services.
• Liaise with sales & technical staff to update customer needs.
• Answer customer inquiries, orders, service needs & complaints.
• Analyze customer service needs for communication to service/technical departments.

Skills

Call handling

Customer service

Office administration

Liaison with sales/tech

Communication

Education

Medical Office Administration certificate/diploma

Job description

## CPAP SpecialistApply: Newstead - Clinics & shops: Full time: Posted Today: R10102835Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy.Provide administrative support to the commercial activity and/or to the customers/patients, like contract management, customer organizations' interfaces, payors' interfaces (States or Private Insurance).## How will you CONTRIBUTE and GROW?1. Receive and/or place predominantly routine calls. 2. Maintain detailed & current knowledge of company's products/services. 3. Liaise with sales & technical staff to keep them up-to-date with customer needs. 4. Answer customer telephone inquiries, orders, service needs & complaints. 5. Analyze customer service needs for communication to service and technical departments.## Are you a MATCH?1. College Certificate or Diploma in Medical Office Administration or medical background preferred. 2. 7+ years of experience in general office practice 3. Requirement to become Certified Polysomnographic Technician