CPAP Specialist

VitalAire Canada Inc.; Brisbane; On-site; AUD 65,000 - 85,000; Full time

Job summary

Air Liquide Healthcare Australia is seeking a CPAP Specialist at Newstead (Brisbane area) to provide administrative support to commercial activities and patients. You will handle routine calls, maintain knowledge of products, and liaise with sales and technical teams to meet customer needs.

The role requires 7+ years in general office work, a Medical Office Administration background, and certification path to a polysomnographic technician. Full-time, on-site position with potential for growth.

Qualifications

• 7+ years of experience in general office practice.
• Must have attention to detail and strong communication skills.
• Certification requirement to become Certified Polysomnographic Technician.

Responsibilities

• Receive and/or place routine calls to customers/patients.
• Maintain up-to-date knowledge of products/services.
• Liaise with sales and technical staff to address customer needs.
• Answer inquiries, orders, service needs and complaints.
• Analyze customer service needs for coordination with service and technical departments.

Skills

Customer service

Administrative support

Communication

Phone etiquette

Education

College Certificate or Diploma in Medical Office Administration

Medical background

Job description

## CPAP SpecialistApply: Newstead - Clinics & shops: Full time: Posted Today: R10102835Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy.Provide administrative support to the commercial activity and/or to the customers/patients, like contract management, customer organizations' interfaces, payors' interfaces (States or Private Insurance).## How will you CONTRIBUTE and GROW?1. Receive and/or place predominantly routine calls. 2. Maintain detailed & current knowledge of company's products/services. 3. Liaise with sales & technical staff to keep them up-to-date with customer needs. 4. Answer customer telephone inquiries, orders, service needs & complaints. 5. Analyze customer service needs for communication to service and technical departments.## Are you a MATCH?1. College Certificate or Diploma in Medical Office Administration or medical background preferred. 2. 7+ years of experience in general office practice 3. Requirement to become Certified Polysomnographic Technician