CPAP & Sleep Services Administrator

Air Liquide; Newstead; On-site; AUD 65,000 - 78,000; Full time

Job summary

Air Liquide Healthcare Australia is seeking an experienced administrator to support commercial activities and patient/customer interfaces. The role includes contract management, liaising with sales and technical staff, handling inquiries, orders and complaints, and maintaining up-to-date product knowledge.

Applicants should have a College Certificate or Diploma in Medical Office Administration and 7+ years of general office practice, with a path toward Certified Polysomnographic Technician.

Qualifications

• College Certificate or Diploma in Medical Office Administration or medical background preferred.
• 7+ years of experience in general office practice.
• Requirement to become Certified Polysomnographic Technician.

Responsibilities

• Provide administrative support to the commercial activity and/or to the customers/patients.
• Handle contract management and interfaces with customer organizations and payors.
• Receive and place routine calls and answer inquiries, orders, service needs and complaints.
• Maintain current knowledge of products/services and liaise with sales/technical staff on customer needs.
• Analyze customer service requirements for communication to service and technical departments.

Skills

General office experience

Education

College Certificate or Diploma in Medical Office Administration

Job description

Air Liquide Healthcare Australia is seeking an experienced administrator to support commercial activities and patient/customer interfaces. The role includes contract management, liaising with sales and technical staff, handling inquiries, orders and complaints, and maintaining up-to-date product knowledge.

Applicants should have a College Certificate or Diploma in Medical Office Administration and 7+ years of general office practice, with a path toward Certified Polysomnographic Technician.