Sleep Services Admin & CPAP Specialist

AU10489-ALA Air Liquide Healthcare Pty Limited; Gold Coast City; Vor Ort; AUD 55.000 - 73.000; Vollzeit

Zusammenfassung

Air Liquide Healthcare Australia is seeking an administrator to support commercial activities and customer/patient interfaces. You will handle routine calls, maintain product knowledge, and coordinate with sales/technical teams to address customer needs and inquiries.

The role requires experience in general office practice and a medical administration background, with certification pathways for polysomnographic technicians. Adaptability and a collaborative mindset are essential.

Qualifikationen

• 7+ years of experience in general office practice.
• College Certificate or Diploma in Medical Office Administration or medical background preferred.
• Requirement to become Certified Polysomnographic Technician

Aufgaben

• Receive and/or place predominantly routine calls.
• Maintain detailed & current knowledge of company's products/services.
• Liaise with sales & technical staff to keep them up-to-date with customer needs.
• Answer customer telephone inquiries, orders, service needs & complaints.
• Analyze customer service needs for communication to service and technical departments.

Kenntnisse

General office experience

Ausbildung

College Certificate or Diploma in Medical Office Administration or medical background

Jobbeschreibung

Air Liquide Healthcare Australia is seeking an administrator to support commercial activities and customer/patient interfaces. You will handle routine calls, maintain product knowledge, and coordinate with sales/technical teams to address customer needs and inquiries.

The role requires experience in general office practice and a medical administration background, with certification pathways for polysomnographic technicians. Adaptability and a collaborative mindset are essential.