Senior Coordinator - Learning Design

Careers; City of Melbourne; Hybrid; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Hybrid work options

Health and wellbeing programs

Staff training and development

Recruitment discounts

Job summary

Country Fire Authority is seeking a Senior Coordinator - Learning Design to lead planning, design and delivery of learning programs across CFA. You will oversee the Learning Design team, align work with business needs and ensure timely, high-quality outcomes.

The role requires strong stakeholder engagement, expertise in digital learning, LMS platforms and governance in a regulated environment. Hybrid work arrangements and ongoing professional development are offered.

Qualifications

• Tertiary degree in a relevant field and/or TAE40116 certificate.
• Experience designing learning solutions for regulatory/compliance needs.
• Proven ability to translate strategy into actionable workplans.

Responsibilities

• Lead planning, coordination and delivery of learning design projects.
• Provide day-to-day leadership to the Learning Design team.
• Collaborate with stakeholders to translate requirements into learning curricula.
• Ensure learning solutions are contemporary, compliant and high quality.

Skills

Leadership

Learning design

Stakeholder engagement

Project management

LMS experience

Curriculum development

Regulatory compliance

Analytical skills

Education

Tertiary degree / TAE40116

Tools

LMS platforms

eLearning authoring tools

Job description

CFA is an emergency service that places the community at the centre of everything we do. We work to protect lives and property across Victoria, every hour of the day.Our organisation is made up of employees working alongside more than 51,000 volunteers. We value the different skills, experience and viewpoints that people bring, because they strengthen how we operate and support the services Victorians rely on.We aim to be a workplace where people feel supported to do meaningful work, develop professionally and contribute to outcomes that matter to the people and places we serve.To learn more about who we are and the work we do, visit our About Us page.About the RoleAs the Senior Coordinator - Learning Design, you will lead the planning, coordination and delivery of learning design projects that build capability across CFA. You will provide day-to-day leadership to the Learning Design team, ensuring work is prioritised, aligned to business needs and delivered to agreed timeframes and quality standards.Working closely with subject matter experts and stakeholders across CFA, you will translate operational, regulatory and strategic requirements into engaging, practical learning solutions. You will oversee the team's workflow, support continuous improvement and contribute directly to the design and development of learning programs, resources and curricula.This is a dynamic role requiring strong stakeholder engagement, learning design expertise and the ability to manage multiple priorities in a complex environment. You will play a key role in ensuring learning solutions are contemporary, compliant and aligned with CFA's operational objectives and service delivery requirements.About youTertiary degree in a relevant field and/or Certificate IV in Training and Assessment (TAE40116) or equivalent and an understanding of the arrangements, standards, and environment of an RTO (advantageous).Demonstrated ability to collaborate with partners and engage with stakeholders across all levels of the organisation to inform, design and improve learning solutions.Proven leadership skills that demonstrate the ability to obtain effective cooperation and contribution from team members.Demonstrated ability to translate strategic objectives into actionable and achievable workplans, aligning priorities, resources and activities to deliver effective outcomes.Highly developed analytical, conceptual, and written communication ability including process writing, editorial skills and development of materials aligned to curriculum, regulatory and/or legislative requirements. Ability to present to a wide range of audiences.Proven ability to work within a project framework with skills and experience to manage multiple and complex projects concurrently.Experience in digital learning design and development, including the application of learning technologies, LMS platforms and digital solutions to enhance training delivery.Experience in quality assurance, continuous improvement and assessment validation within a regulated training environment.Why choose CFAMeaningful Purpose: Your contribution truly makes a differenceWork-Life Balance: Paid parental leave, generous leave provisionsFlexibility: Hybrid work options with flexible work arrangementsDiscounts: Emergency Memberlink discounts on various servicesWellbeing Focus: Health Ready programs, flu vaccinationsMember Assistance Program: Access support across 8 service pathwaysYour ApplicationClick the `Apply' button to access our online application portal. You will be prompted to provide your personal and contact details and to respond to employment-related questions. When applying for a position with CFA, please include a cover letter (no more than 2 pages) and resume that clearly demonstrate your qualifications, experience and the key attributes and skills relevant to the role.Pre-employment ChecksOffers of employment will only be made to candidates who are able to successfully complete a Nationally Coordinated Criminal History Check, Working Rights Check and hold a valid Working with Children Check. You will also be required to provide at least two professional references.Applications close: 11:59pm 11th October 2026What to expect from our recruitment processCFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email [e-mail] Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement here. For access and correction of the information we have collected, contact [e-mail]