Senior Commercial Loss Adjuster – Hybrid & Growth

Sedgwick Claims Management Services Ltd; Darwin; Hybrid; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Hybrid working arrangement

Sedgwick Australia University – access

Career pathways

Job summary

Sedgwick Australia is seeking a Senior Loss Adjuster to join our claims team in Darwin. As a Commercial Loss Adjuster, you will assess and resolve complex loss claims, determine causes, liability and quantum, and manage portfolios from initial advice to settlement.

This role requires on-site visits, fieldwork, and a valid driver's licence; you will work in a hybrid setup with flexible hours and a strong client focus.

Qualifications

• Previous adjusting or commercial claims management experience.
• Current driver’s licence, as fieldwork is required.

Responsibilities

• Assess claims through on-site visits using our commercial process, systems and technologies.
• Manage a portfolio of claims from initial advice to settlement, following Sedgwick’s policies and procedures.
• Investigate the cause and extent of loss, ensuring efficiency and a customer-focused approach.
• Determine if the loss falls within the insurance policy's terms and conditions.
• Deliver loss-adjusting services that meet or exceed client service standards.
• Provide proactive communication with clients and customers on initial findings and potential solutions.
• Calculate repair and/or replacement costs (reserve).

Skills

Fieldwork

Claims management

Loss adjusting

Driver's license

Customer service

Job description

Sedgwick Australia is seeking a Senior Loss Adjuster to join our claims team in Darwin. As a Commercial Loss Adjuster, you will assess and resolve complex loss claims, determine causes, liability and quantum, and manage portfolios from initial advice to settlement.

This role requires on-site visits, fieldwork, and a valid driver's licence; you will work in a hybrid setup with flexible hours and a strong client focus.