Hybrid Senior Commercial Loss Adjuster

Sedgwick; Darwin; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid working arrangement. #LI-Hybrid

Sedgwick Australia University – access

+0.5% on top of Superannuation GUARAN

Domestic and International Career Path

Sedgwick Colleague Resource Groups – i

Sedgwick is an Equal Opportunity

Job summary

Sedgwick Australia is seeking a Senior Loss Adjuster to assess commercial property insurance claims. You’ll work on-site with clients and manage claims from initial advice through settlement, applying Sedgwick’s processes and industry-leading tools.

In this hybrid role, you’ll conduct on-site visits, determine policy coverage, estimate losses, and communicate findings to clients while maintaining a high standard of service.

Qualifications

• Previous adjusting or commercial claims management experience.
• Current driver’s licence, as fieldwork is required.
• Passion for delivering high quality service and consistent communication to customers and clients

Responsibilities

• Assess claims through on-site visits using our commercial process, systems and technologies
• Manage a portfolio of claims from initial advice to settlement, following Sedgwick’s policies and procedures.
• Investigate the cause and extent of loss, ensuring efficiency and a customer-focused approach.
• Determine if the loss falls within the insurance policy's terms and conditions.
• Deliver loss-adjusting services that meet or exceed client service standards.
• Provide proactive communication with clients and customers on initial findings and potential solutions.
• Calculate repair and/or replacement costs (reserve).

Skills

Claims adjusting

Client communication

Fieldwork

Job description

Sedgwick Australia is seeking a Senior Loss Adjuster to assess commercial property insurance claims. You’ll work on-site with clients and manage claims from initial advice through settlement, applying Sedgwick’s processes and industry-leading tools.

In this hybrid role, you’ll conduct on-site visits, determine policy coverage, estimate losses, and communicate findings to clients while maintaining a high standard of service.