Senior Commercial Analyst (Customer Delivery)

Icon Water; Canberra; Hybrid; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive remuneration package

15% employer superannuation

Flexible and hybrid working

Professional development

Wellbeing initiatives

Employee Assistance Program

Values-led workplace culture

Job summary

Icon Water is seeking a Senior Financial Analyst (Customer Delivery) to partner with leaders, deliver commercial insights and drive performance reporting across Canberra's essential infrastructure portfolio.

You will focus on budgeting, forecasting, and financial analysis, leveraging ERP systems and Excel to influence operational decisions and business outcomes for the ACT community.

Qualifications

• Relevant tertiary qualifications in Finance, Accounting or Commerce.
• CPA or CA ANZ membership, or progress towards completion.
• Experience in finance business partnering or management accounting.
• Strong budgeting, forecasting and reporting capability.
• Experience supporting business cases and investments.
• Knowledge of procurement, contract management and governance.
• Strong written and verbal communication to influence stakeholders.
• Experience with large ERP systems and Excel.

Responsibilities

• Provide commercial insights, financial analysis and performance reporting.
• Partner with leaders across the business to influence decisions.
• Support business cases and investment decisions in major portfolios.
• Contribute to budgeting, forecasting and financial governance.

Skills

Stakeholder engagement

Budgeting & forecasting

Financial analysis

Commercial governance

ERP systems

Microsoft Excel

Influence non-financial stakeholders

Education

Finance/Accounting degree

Tools

ERP systems

Microsoft Excel

Job description

About Icon Water

Icon Water is an iconic Canberra organisation that has been delivering essential water and wastewater services to the ACT community for more than 100 years. As the ACT's water utility, we play a critical role in supporting the health, prosperity and liveability of our region.

Job Type: Ongoing

Location: Canberra

Job Category: Accounting & Finance

About Icon Water

Icon Water is an iconic Canberra organisation that has been delivering essential water and wastewater services to the ACT community for more than 100 years. As the ACT's water utility, we play a critical role in supporting the health, prosperity and liveability of our region.

Our people are at the heart of everything we do. Guided by our values of Care, Connection, Community and Courage, we foster an inclusive, high-performing culture where people are empowered to make a meaningful impact for the Canberra community.

Icon Water is an Equal Opportunity Employer which values diversity and inclusion. We encourage applicants from all backgrounds, including Aboriginal and Torres Strait Islanders, people with disabilities, people from culturally diverse backgrounds and all ages. We also have a strong focus on gender balance within the organisation and encourage women to apply.

Job Description

The Opportunity

At Icon Water, strong financial partnership helps drive the delivery of essential services and supports key operational and investment decisions. As the Senior Financial Analyst (Customer Delivery), you will partner with leaders across the business to provide commercial insights, financial analysis and performance reporting that influence decision-making and improve business outcomes. This is an opportunity to work at the centre of a major operational portfolio, supporting initiatives that help shape the future of Canberra's essential infrastructure.

What You'll Bring

You are a commercially minded finance professional who can translate financial data into practical business insights. With strong stakeholder engagement skills and a collaborative approach, you build trusted relationships, influence decision-making and help drive performance improvements across the business. You enjoy working in a dynamic operational environment and are motivated by the opportunity to contribute to an organisation that delivers services essential to the Canberra community.

Success in this Role Will Be Supported By

• Relevant tertiary qualifications in Finance, Accounting, Commerce or a related discipline.
• CPA or CA ANZ membership, or progress towards completion.
• Experience in finance business partnering, management accounting, commercial analysis or a similar role.
• Strong capability in budgeting, forecasting, financial performance reporting and analysis.
• Experience supporting business cases, investment decisions and commercial initiatives.
• Knowledge of procurement, contract management and commercial governance principles.
• Strong written and verbal communication skills with the ability to influence non-financial stakeholders.
• Experience working with large ERP systems and Microsoft Excel.

Why Join Icon Water?

At Icon Water, you'll use your financial expertise to support critical business decisions that help deliver essential services to more than 450,000 Canberrans. Working in a collaborative and commercially focused environment, you'll partner with operational leaders, contribute to major initiatives and play a meaningful role in shaping the performance and sustainability of a vital community asset.

In Return, We Offer

• Competitive remuneration package
• 15% employer superannuation contribution
• Flexible and hybrid working arrangements
• Professional development and career growth opportunities
• Free gym membership, physiotherapy and other wellbeing initiatives
• Employee Assistance Program
• A supportive and values-led workplace culture

Applications close 30 October 2026.

For further information on the role, including key accountabilities and position requirements, please refer to the Position Description on the Icon Water Careers Portal - Current vacancies | Icon Water