Senior Commercial Analyst and Metro School Cleaning Support Officer

Victorian Government; Melbourne; Hybrid; AUD 110,000 - 140,000; Full time

Job summary

Victoria's Department of Education seeks a Senior Commercial Analyst and Metro School Cleaning Support Officer to lead a multidisciplinary team delivering financial analysis and customer service for metropolitan schools. The role drives strategic advice, improves performance and financial governance across central contracts.

Hybrid working is available; attendance at the central office is required. The role begins 25 March 2027 and operates within the VSBA School Cleaning Unit.

Qualifications

• Strong analytical skills with the ability to interpret financial and operational information.
• Experience preparing financial reports, business cases, forecasts and performance analysis.
• Proven ability to lead, coach and develop high-performing teams.
• Advanced Excel and financial modelling capabilities.
• Commitment to continuous improvement and delivering excellent customer service.

Responsibilities

• Lead commercial and financial analysis to identify trends, risks, opportunities and improvements.
• Develop models, forecasts, reports and business cases to support decision-making.
• Manage financial processes including PO, invoices, accruals and budget monitoring.
• Lead and develop a customer service team for metropolitan schools.
• Prepare ministerial briefs, reports and executive advice.
• Support continuous improvement to improve performance and governance.

Skills

Analytical skills

People leadership

Excel proficiency

Customer service

Strategic thinking

Education

Accounting/Commerce/Finance/Economics/Business degree

Tools

Microsoft Office

Job description

Occupation: Accounting, finance and procurement

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/DE/VSBA/1954107

The Senior Commercial Analyst and Metro School Cleaning Support Officer is a leadership role within the School Cleaning Unit. The role leads a team responsible for commercial analysis, financial management and customer service, providing strategic advice that supports service delivery to hundreds of metropolitan government schools. This is an ongoing position, classified as VPS 5.2.

This is an opportunity to lead a multidisciplinary team while influencing the commercial and operational performance of a major statewide service. You will work closely with senior leaders, drive continuous improvement and help shape the future delivery of school cleaning services across Victoria.

Role commences 25 March 2027.

About the Department

The Department of Education delivers education and early childhood services that support children and young people to thrive. Through the Victorian School Building Authority (VSBA), we also plan, build and maintain the infrastructure that enables schools to provide safe, modern learning environments. The School Cleaning Unit in the VSBA is responsible for various cleaning related policies and services, including the delivery of cleaning services to metropolitan schools through large, centralised contracts.

About the Role

As the Senior Commercial Analyst and Metro School Cleaning Support Officer, you will:

• Lead commercial and financial analysis to identify trends, risks, opportunities and business improvements.
• Develop financial models, forecasts, reports and business cases to support strategic decision-making.
• Manage financial processes including purchase orders, invoices, accruals and budget monitoring.
• Lead and develop a customer service team supporting metropolitan government schools.
• Build strong relationships and collaborate with staff in the School Cleaning Unit and the broader Department of Education.
• Prepare high-quality ministerial briefs, reports, correspondence and executive advice.
• Support continuous improvement initiatives that improve operational performance, financial governance and customer service outcomes.
• Coach, mentor and develop staff while fostering a collaborative, accountable and high-performing team culture.
• Support the four managers of the School Cleaning Unit with operational priorities and other duties as required.

Essential qualifications, experience and capabilities:

• Qualification or demonstrable experience in a relevant field such as Accounting, Commerce, Finance, Economics or Business.
• Strong analytical skills with the ability to interpret complex financial and operational information.
• Experience preparing financial reports, business cases, forecasts and performance analysis.
• Proven ability to lead, coach and develop high-performing teams.
• Ability to think strategically in a range of areas and the ability to make evidence-based decisions.
• Strong Microsoft Office skills, in particular in Excel.
• A commitment to continuous improvement and delivering excellent customer service.

Hybrid working arrangements are available, but regular attendance at the central office is required.

This position may require participation in evening and/or weekend work, including some travel.

During any emergency situation, you may be required to work outside typical working hours.

The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website .

App licants requiring adjustments can contact the nominated contact person.

Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au .

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.

Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements.

For further information or queries about the role please contact Daniel Kade by email, [e-mail] , or phone [phone].

Applications close 11.59pm Thursday 5th November 2026.