Senior Cloud & SRE Leader — 24/7 Operations

BT Group; Ipswich City; On-site; AUD 191,000 - 248,000; Full time

Benefits offered by this job

Annual bonus 15%

Car allowance and private healthcare

BT Pension scheme and life assurance

Share scheme and employee discounts

25 days annual leave and enhanced paid

Job summary

BT Group is seeking a Senior Cloud Engineering Manager to lead Operations and SRE teams for Enterprise Cloud. You will drive 24/7 cloud operations, automate toil, and embed SRE practices across platforms, balancing reliability, risk and delivery priorities with stakeholders and suppliers.

You will shape operational leadership, modernise ways of working, and guide platform modernisation while partnering with engineering, architecture, cyber security, product and service management teams.

Qualifications

• Experience leading Technology Operations or SRE teams in a complex enterprise environment.
• Strong people leadership, coaching and team development skills.
• Solid technical background supporting and operating production services.
• Experience leading major incidents and driving service reliability improvements.
• Strong stakeholder management and communication skills.
• Experience delivering automation and operational efficiency initiatives.
• Understanding of operational resilience, disaster recovery and risk management.
• Experience with SRE practices, including SLIs, SLOs and error budgets. Kubernetes, containers, cloud infra. IaC, CI/CD and configuration management tooling.
• Observability, monitoring and automated remediation solutions.

Responsibilities

• Lead and develop Operations and SRE teams, creating a culture of ownership, learning and continuous improvement.
• Drive automation, observability and modern operational practices to reduce toil and improve customer outcomes.
• Lead major incidents, stakeholder communications and post-incident improvement activity.
• Embed SRE principles and balance reliability, risk and delivery priorities.
• Partner with technical, business and supplier teams to deliver resilient, scalable services.
• Support the evolution of Enterprise Cloud through platform modernisation, automation and operational transformation

Skills

Technology Operations

SRE leadership

Kubernetes

Cloud infrastructure

IaC / CI-CD

Observability

Incident management

Job description

BT Group is seeking a Senior Cloud Engineering Manager to lead Operations and SRE teams for Enterprise Cloud. You will drive 24/7 cloud operations, automate toil, and embed SRE practices across platforms, balancing reliability, risk and delivery priorities with stakeholders and suppliers.

You will shape operational leadership, modernise ways of working, and guide platform modernisation while partnering with engineering, architecture, cyber security, product and service management teams.