Senior Cloud & IT Support Engineer (Azure/AWS/M365)

Xpt Software Australia Pty Ltd; City of Melbourne; On-site; AUD 70,000 - 110,000; Full time

Job summary

XPT Software Australia Pty Ltd in Melbourne seeks a Level 2/3 IT Support Engineer to support servers, M365, Azure, AWS, and network infrastructure. You will work within an end-to-end IT support group, delivering proactive and reactive support across a range of platforms.

You will contribute to real-time monitoring, incident resolution, and collaboration with vendors to restore services quickly, ensuring service continuity for clients and internal users.

Qualifications

• Experience delivering IT support across servers and cloud platforms.
• Familiarity with M365, Azure and AWS.
• Solid understanding of network infrastructure.
• Experience handling incidents and coordinating with vendors.

Responsibilities

• Provide proactive and reactive IT support.
• Contribute to real-time monitoring and incident resolution.
• Collaborate with vendors to restore services quickly.

Skills

Server administration

M365

Azure

AWS

Network infrastructure

Incident resolution

Vendor coordination

Job description

XPT Software Australia Pty Ltd in Melbourne seeks a Level 2/3 IT Support Engineer to support servers, M365, Azure, AWS, and network infrastructure. You will work within an end-to-end IT support group, delivering proactive and reactive support across a range of platforms.

You will contribute to real-time monitoring, incident resolution, and collaboration with vendors to restore services quickly, ensuring service continuity for clients and internal users.